Was ist das eigentlich? Cyberrisiken verständlich erklärt

Es wird viel über Cyberrisiken gesprochen. Oftmals fehlt aber das grundsätzliche Verständnis, was Cyberrisiken überhaupt sind. Ohne diese zu verstehen, lässt sich aber auch kein Versicherungsschutz gestalten.

Beinahe alle Aktivitäten des täglichen Lebens können heute über das Internet abgewickelt werden. Online-Shopping und Online-Banking sind im Alltag angekommen. Diese Entwicklung trifft längst nicht nur auf Privatleute, sondern auch auf Firmen zu. Das Schlagwort Industrie 4.0 verheißt bereits eine zunehmende Vernetzung diverser geschäftlicher Vorgänge über das Internet.

Anbieter von Cyberversicherungen für kleinere und mittelständische Unternehmen (KMU) haben Versicherungen die Erfahrung gemacht, dass trotz dieser eindeutigen Entwicklung Cyberrisiken immer noch unterschätzt werden, da sie als etwas Abstraktes wahrgenommen werden. Für KMU kann dies ein gefährlicher Trugschluss sein, da gerade hier Cyberattacken existenzbedrohende Ausmaße annehmen können. So wird noch häufig gefragt, was Cyberrisiken eigentlich sind. Diese Frage ist mehr als verständlich, denn ohne (Cyber-)Risiken bestünde auch kein Bedarf für eine (Cyber-)Versicherung.

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Have a stressed-out student preparing for finals? Here are 3 study tips to help

No result found, try new keyword!Muchnick has three study tips to Strengthen performance and lower stress for students. panic about forgetting important facts or a tricky math formula? Try writing it down on the test as soon as a ...

Have a stressed-out student preparing for finals? Here are 3 study tips to help

Tis the season for stressed-out kids — it's finals time for thousands of local high school students. Cynthia Muchnick is an educational consultant and the author of "The Everything Guide to Study Skills." Muchnick has three study tips to Strengthen performance and lower stress for students. panic about forgetting important facts or a tricky math formula? Try writing it down on the test as soon as a teacher hands it out. "Or type it into their laptop if it's a laptop test. That way you have those formulas and short-term facts that their short-term memory might forget," says Muchnick. Next, manners matter. Encourage students to get in the habit of saying "thank you" to their teachers after class every single day. The simple habit creates a connection that makes tougher conversations easier to have. "These teachers are up there giving a presentation, teaching a class. Acknowledge and thank them for the time they put into that. It makes them like you more and think you're a kind person. I recommend that for your coach, for your teacher, for any mentor or adult in your life. Just say, thank you," Muchncik said.And finally, form a study group for finals. It's easier than ever with things like FaceTime and Discord. Ideally, it's great to find a student who has better mastery of the topic. Surprisingly, the benefits go both ways."Sometimes, being the one who really understands the material by reiterating it and teaching it to other students in your peer group helps you understand the information better and be better prepared for papers and tests," Muchnick said.

SACRAMENTO, Calif. —

Tis the season for stressed-out kids — it's finals time for thousands of local high school students.

Cynthia Muchnick is an educational consultant and the author of "The Everything Guide to Study Skills."

Muchnick has three study tips to Strengthen performance and lower stress for students.

Worried about forgetting important facts or a tricky math formula? Try writing it down on the test as soon as a teacher hands it out.

"Or type it into their laptop if it's a laptop test. That way you have those formulas and short-term facts that their short-term memory might forget," says Muchnick.

Next, manners matter.

Encourage students to get in the habit of saying "thank you" to their teachers after class every single day. The simple habit creates a connection that makes tougher conversations easier to have.

"These teachers are up there giving a presentation, teaching a class. Acknowledge and thank them for the time they put into that. It makes them like you more and think you're a kind person. I recommend that for your coach, for your teacher, for any mentor or adult in your life. Just say, thank you," Muchncik said.

And finally, form a study group for finals. It's easier than ever with things like FaceTime and Discord. Ideally, it's great to find a student who has better mastery of the topic. Surprisingly, the benefits go both ways.

"Sometimes, being the one who really understands the material by reiterating it and teaching it to other students in your peer group helps you understand the information better and be better prepared for papers and tests," Muchnick said.


Alibaba e-commerce platforms a key channel for European businesses to sell into China, says study

The e-commerce platforms run by Alibaba Group Holding have become an important channel for European firms to sell goods overseas, according to a new study, as Chinese online shopping giants continue to invest in international expansion.

Exports from 27 European countries via Alibaba Group's platforms totalled about €32.3 billion (US$34.6 billion) last year, a third higher than in 2019, according to a study by Italy's SDA Bocconi School of Management. Between 2019 and 2022, companies in those countries exported €121.4 billion worth of goods to Chinese consumers via the Alibaba platforms, said the study, which was commissioned by Alibaba.

The export activity contributed a combined €57.9 billion to the gross domestic product of Germany, France, Italy and Spain over the same four years, the study estimated.

Do you have questions about the biggest Topics and trends from around the world? Get the answers with SCMP Knowledge, their new platform of curated content with explainers, FAQs, analyses and infographics brought to you by their award-winning team.

"Alibaba helps European companies, of all sizes, sell to customers in international markets, protecting European jobs and growing the European economy," said Eric Pelletier, Alibaba's vice-president and head of international government relations.

Alibaba owns the South China Morning Post.

Alibaba is facing fierce competition both in the domestic and international market. PDD Holding, which is some 16-years younger than Alibaba, reported strong revenue growth in the latest quarter on the back of its international e-commerce platform Temu, which has expanded quickly across the world.

Europe has been an important market for Alibaba's international business. AliExpress, a retail platform launched in 2010 that offers products for international buyers, is targeting Europe and South Korea for growth. Earlier this year, AliExpress launched a new service which will provide nine-day delivery times for European customers.

Story continues

Under the plan, AliExpress runs up to nine charter flights per week to Spain, the most among its EU markets besides Belgium, which is the logistics hub for AliExpress in Europe. It also plans to increase the number of pickup points in Spain from the current 5,000 to 7,500 by the end of March.

Sales on Alibaba's platforms also helped support about 172,600 jobs in those four major economies last year, a number that has remained stable over the past three years, the study found. Governments also benefited from cross-border e-commerce. Germany, France, Italy and Spain garnered more than €6.6 billion worth of tax revenues last year from sales on Alibaba's platforms alone, according to the study.

This article originally appeared in the South China Morning Post (SCMP), the most authoritative voice reporting on China and Asia for more than a century. For more SCMP stories, please explore the SCMP app or visit the SCMP's Facebook and Twitter pages. Copyright © 2023 South China Morning Post Publishers Ltd. All rights reserved.

Copyright (c) 2023. South China Morning Post Publishers Ltd. All rights reserved.


 


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Warum sind Cyberrisiken so schwer greifbar?

Als mehr oder weniger neuartiges Phänomen stellen Cyberrisiken Unternehmen und Versicherer vor besondere Herausforderungen. Nicht nur die neuen Schadenszenarien sind abstrakter oder noch nicht bekannt. Häufig sind immaterielle Werte durch Cyberrisiken in Gefahr. Diese wertvollen Vermögensgegenstände sind schwer bewertbar.

Obwohl die Gefahr durchaus wahrgenommen wird, unterschätzen viele Firmen ihr eigenes Risiko. Dies liegt unter anderem auch an den Veröffentlichungen zu Cyberrisiken. In der Presse finden sich unzählige Berichte von Cyberattacken auf namhafte und große Unternehmen. Den Weg in die Presse finden eben nur die spektakulären Fälle. Die dort genannten Schadenszenarien werden dann für das eigene Unternehmen als unrealistisch eingestuft. Die für die KMU nicht minder gefährlichen Cyber­attacken werden nur selten publiziert.

Aufgrund der fehlenden öffentlichen Meldungen von Sicherheitsvorfällen an Sicherheitsbehörden und wegen der fehlenden Presseberichte fällt es schwer, Fakten und Zahlen zur Risikolage zu erheben. Aber ohne diese Grundlage fällt es schwer, in entsprechende Sicherheitsmaßnahmen zu investieren.

Erklärungsleitfaden anhand eines Ursache-Wirkungs-Modells

Häufig nähert man sich dem Thema Cyberrisiko anlass- oder eventbezogen, also wenn sich neue Schaden­szenarien wie die weltweite WannaCry-Attacke entwickeln. Häufig wird auch akteursgebunden beleuchtet, wer Angreifer oder Opfer sein kann. Dadurch begrenzt man sich bei dem Thema häufig zu sehr nur auf die Cyberkriminalität. Um dem Thema Cyberrisiko jedoch gerecht zu werden, müssen auch weitere Ursachen hinzugezogen werden.

Mit einer Kategorisierung kann das Thema ganzheitlich und nachvollziehbar strukturiert werden. Ebenso hilft eine solche Kategorisierung dabei, eine Abgrenzung vorzunehmen, für welche Gefahren Versicherungsschutz über eine etwaige Cyberversicherung besteht und für welche nicht.

Die Ursachen sind dabei die Risiken, während finanzielle bzw. nicht finanzielle Verluste die Wirkungen sind. Cyberrisiken werden demnach in zwei Hauptursachen eingeteilt. Auf der einen Seite sind die nicht kriminellen Ursachen und auf der anderen Seite die kriminellen Ursachen zu nennen. Beide Ursachen können dabei in drei Untergruppen unterteilt werden.

Nicht kriminelle Ursachen

Höhere Gewalt

Häufig hat man bei dem Thema Cyberrisiko nur die kriminellen Ursachen vor Augen. Aber auch höhere Gewalt kann zu einem empfindlichen Datenverlust führen oder zumindest die Verfügbarkeit von Daten einschränken, indem Rechenzentren durch Naturkatastrophen wie beispielsweise Überschwemmungen oder Erdbeben zerstört werden. Ebenso sind Stromausfälle denkbar.

Menschliches Versagen/Fehlverhalten

Als Cyberrisiken sind auch unbeabsichtigtes und menschliches Fehlverhalten denkbar. Hierunter könnte das versehentliche Veröffentlichen von sensiblen Informationen fallen. Möglich sind eine falsche Adressierung, Wahl einer falschen Faxnummer oder das Hochladen sensibler Daten auf einen öffentlichen Bereich der Homepage.

Technisches Versagen

Auch Hardwaredefekte können zu einem herben Datenverlust führen. Neben einem Überhitzen von Rechnern sind Kurzschlüsse in Systemtechnik oder sogenannte Headcrashes von Festplatten denkbare Szenarien.

Kriminelle Ursachen

Hackerangriffe

Hackerangriffe oder Cyberattacken sind in der Regel die Szenarien, die die Presse dominieren. Häufig wird von spektakulären Datendiebstählen auf große Firmen oder von weltweiten Angriffen mit sogenannten Kryptotrojanern berichtet. Opfer kann am Ende aber jeder werden. Ziele, Methoden und auch das Interesse sind vielfältig. Neben dem finanziellen Interesse können Hackerangriffe auch zur Spionage oder Sabotage eingesetzt werden. Mögliche Hackermethoden sind unter anderem: Social Engineering, Trojaner, DoS-Attacken oder Viren.

Physischer Angriff

Die Zielsetzung eines physischen Angriffs ist ähnlich dem eines Hacker­angriffs. Dabei wird nicht auf die Tools eines Hackerangriffs zurückgegriffen, sondern durch das physische Eindringen in Unternehmensgebäude das Ziel erreicht. Häufig sind es Mitarbeiter, die vertrauliche Informationen stehlen, da sie bereits den notwendigen Zugang zu den Daten besitzen.

Erpressung

Obwohl die Erpressung aufgrund der eingesetzten Methoden auch als Hacker­angriff gewertet werden könnte, ergibt eine Differenzierung Sinn. Erpressungsfälle durch Kryptotrojaner sind eines der häufigsten Schadenszenarien für kleinere und mittelständische Unternehmen. Außerdem sind auch Erpressungsfälle denkbar, bei denen sensible Daten gestohlen wurden und ein Lösegeld gefordert wird, damit sie nicht veröffentlicht oder weiterverkauft werden.

Ihre Cyberversicherung sollte zumindet folgende Schäden abdecken:

Cyber-Kosten:

  • Soforthilfe und Forensik-Kosten (Kosten der Ursachenermittlung, Benachrichtigungskosten und Callcenter-Leistung)
  • Krisenkommunikation / PR-Maßnahmen
  • Systemverbesserungen nach einer Cyber-Attacke
  • Aufwendungen vor Eintritt des Versicherungsfalls

Cyber-Drittschäden (Haftpflicht):

  • Befriedigung oder Abwehr von Ansprüchen Dritter
  • Rechtswidrige elektronische Kommunikation
  • Ansprüche der E-Payment-Serviceprovider
  • Vertragsstrafe wegen der Verletzung von Geheimhaltungspflichten und Datenschutzvereinbarungen
  • Vertragliche Schadenersatzansprüche
  • Vertragliche Haftpflicht bei Datenverarbeitung durch Dritte
  • Rechtsverteidigungskosten

Cyber-Eigenschäden:

  • Betriebsunterbrechung
  • Betriebsunterbrechung durch Ausfall von Dienstleister (optional)
  • Mehrkosten
  • Wiederherstellung von Daten (auch Entfernen der Schadsoftware)
  • Cyber-Diebstahl: elektronischer Zahlungsverkehr, fehlerhafter Versand von Waren, Telefon-Mehrkosten/erhöhte Nutzungsentgelte
  • Cyber-Erpressung
  • Entschädigung mit Strafcharakter/Bußgeld
  • Ersatz-IT-Hardware
  • Cyber-Betrug