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Exam Code: CSM-001
Exam Name: GAQM Certified Scrum Master
Number of Questions: 100 multiple-choice questions
Passing Score: 75% (you must correctly answer at least 75 out of 100 questions)
Time Allotted: 120 minutes (2 hours)
Exam Format: Online proctored or at a testing center (depending on registration)

- Definition of Scrum: Agile framework for complex product development.
- Pillars of Scrum: Transparency- Inspection- Adaptation.
- Values of Scrum: Commitment- Courage- Focus- Openness- Respect.
- Empirical Process Control: Based on observation and experimentation (vs. predictive methods).
- Sprint: Time-boxed iteration (usually 2-4 weeks).
- Increment: Sum of completed Product Backlog items in a Sprint.
- Definition of Done (DoD): Criteria ensuring work is complete.

- Scrum Master
- Primary Responsibilities:
- Servant leader for the Scrum Team.
- Removes impediments.
- Ensures Scrum is understood and enacted.
- Facilitates Scrum events.
- Key Skills: Coaching- facilitation- conflict resolution.

- Product Owner (PO)
- Primary Responsibilities:
- Manages the Product Backlog.
- Defines product vision and priorities.
- Ensures value maximization.
- User Stories: Short requirements written from the users perspective.
- Acceptance Criteria: Conditions to meet for a story to be "Done."

- Development Team
- Self-organizing and cross-functional.
- Delivers a potentially shippable increment each Sprint.
- Cross-functionality: Team has all skills needed (no silos).
- Optimal Team Size: 3-9 members.

- Sprint Planning
- Objective: Plan work for the Sprint.
- Participants: Scrum Team.
- Outputs: Sprint Goal- Sprint Backlog.

- Daily Scrum (Stand-up)
- Objective: 15-minute sync for Developers.
- Three Questions:
- What did I do yesterday=>
- What will I do today=>
- Are there any impediments=>

- Sprint Review
- Objective: Inspect the Increment and adapt the Product Backlog.
- Participants: Scrum Team + Stakeholders.

- Sprint Retrospective
- Objective: Improve processes for the next Sprint.
- Key Techniques: Start/Stop/Continue- Mad/Sad/Glad.

- Backlog Refinement (Grooming)
- Objective: Ensure backlog items are ready for future Sprints.

- Product Backlog
- Definition: Ordered list of features- bugs- and technical work.
- Prioritization Techniques: MoSCoW (Must- Should- Could- Wont)- WSJF (Weighted Shortest Job First).

- Sprint Backlog
- Definition: Selected Product Backlog items + plan for delivering them.
- Increment
- Definition: Sum of all completed Product Backlog items in a Sprint.
- Burn-down/Burn-up Charts
- Purpose: Track progress visually.

- Agile Estimation & Planning
- Relative Estimation: Story Points (Fibonacci sequence: 1- 2- 3- 5- 8- 13).
- Planning Poker: Consensus-based estimation technique.
- Velocity: Average work completed per Sprint (measured in story points).

- Impediments & Continuous Improvement
- Impediment Removal: Scrum Masters duty to unblock the team.
- Kaizen: Continuous improvement mindset.
- Inspect & Adapt: Core principle of Scrum.

- Scaling Scrum
- Scrum of Scrums: Technique for scaling Scrum across multiple teams.
- Nexus- LeSS- SAFe: Popular scaling frameworks.

- Common Scrum Pitfalls & Anti-Patterns
- Sprint Anti-Patterns:
- Extending Sprints.
- Changing Sprint scope mid-Sprint.
- Role Confusion:
- Scrum Master acting as a project manager.
- Product Owner not engaging with stakeholders.
- Misuse of Artifacts:
- Treating the Sprint Backlog as a fixed plan.

- Time-boxing Fixing duration for Scrum events.
- Empiricism Process control based on observation.
- Sprint Zero (Controversial) Pre-Sprint setup phase.
- Spike Time-boxed research task.
- Velocity Teams average output per Sprint.
- Impediment Blockers affecting progress.
- Technical Debt Poor code quality requiring future fixes.