Was ist das eigentlich? Cyberrisiken verständlich erklärt

Es wird viel über Cyberrisiken gesprochen. Oftmals fehlt aber das grundsätzliche Verständnis, was Cyberrisiken überhaupt sind. Ohne diese zu verstehen, lässt sich aber auch kein Versicherungsschutz gestalten.

Beinahe alle Aktivitäten des täglichen Lebens können heute über das Internet abgewickelt werden. Online-Shopping und Online-Banking sind im Alltag angekommen. Diese Entwicklung trifft längst nicht nur auf Privatleute, sondern auch auf Firmen zu. Das Schlagwort Industrie 4.0 verheißt bereits eine zunehmende Vernetzung diverser geschäftlicher Vorgänge über das Internet.

Anbieter von Cyberversicherungen für kleinere und mittelständische Unternehmen (KMU) haben Versicherungen die Erfahrung gemacht, dass trotz dieser eindeutigen Entwicklung Cyberrisiken immer noch unterschätzt werden, da sie als etwas Abstraktes wahrgenommen werden. Für KMU kann dies ein gefährlicher Trugschluss sein, da gerade hier Cyberattacken existenzbedrohende Ausmaße annehmen können. So wird noch häufig gefragt, was Cyberrisiken eigentlich sind. Diese Frage ist mehr als verständlich, denn ohne (Cyber-)Risiken bestünde auch kein Bedarf für eine (Cyber-)Versicherung.

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DELL-EMC Protection Dumps

 

Dell EMC Attacks Midmarket With New Data Protection, VMware-Optimized Appliance

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Dell EMC launched a new integrated data protection appliance Wednesday to drive channel sales in the midmarket with a 2U form factor optimized for VMware environments.

"There is a huge amount of headroom here for partners to grow in the midmarket. They see this as a way to reach a broader customer base," said Beth Phalen, president and general manager of Dell EMC's Data Protection division, in an interview with CRN. "We made a simplified selling motion that partners can talk about easily with customers to deploy and install – a 2U appliance that takes less than two hours to install."

Dell EMC's new DP4400 offers converged data protection, backup, deduplication, replication and recovery, as well as disaster recovery and long-term data retention to the cloud. The appliance is in a dense 2U platform powered by Dell's PowerEdge 14th Generation servers optimized for VMware environments with integration that enables administrators to perform backup and recovery tasks directly from native vSphere.

[Related: 5 Things Dell Partners Need To Know About Dell Going Public]

"Our midsize customers and even the smaller customers are going to take a hard look now at this DP4400, particularly if they're interested in a low-cost data protection appliance type of solution," said Scott Winslow, president of Winslow Technology Group, a Waltham, Mass- based Dell EMC and VMware partner, ranked No. 429 on CRN's 2018 Solution Provider 500 list.

Winslow said his customers are increasingly seeking more integration solutions that are operationally easy to use, exactly what the DP4400 is geared toward. "If you look at something like a hyper-converged market, that's an integrated solution and operationally easy to use. We're seeing the same trend in the backup space and data management. So the DP4400 is capitalizing on that same trend," he said. "With the DP4400, you get a combination of data protection, software, compute, storage, analytics and it's in a very small form factor – this is what customers are asking for."

The cloud-ready solution comes with 5-TB licenses for Dell EMC's Cloud Disaster Recovery, Cloud Tier and its RecoverPoint for Virtual Machines starter pack that provides five VMs and a one-year subscription. With the company's Cloud Tier technology, which does native tiering for long-term retention to public, private and hybrid clouds, the total protected capacity reaches 14.4 PB. It also offers a cost-effective native cloud disaster recovery to Amazon Web Services with end-to-end orchestration -- all without the need for additional hardware.

Phalen said the offering supports the largest application ecosystem, including apps like MySQL and MongoDB, and supports multiple hypervisors such as Microsoft Hyper-V and VMware's vSphere.

"We're bringing the performance, the application coverage and the seamless extension to the cloud in a way that customers can consume it, which is simpler and more easy to deploy than ever before," said Phalen. "It's super important for their partners to help customers protect their data right now. The most successful partners are those who are helping customers ensure that their data is protected. So there's a huge growth opportunity in the midmarket with this new product."

The DP4400 has an HTML5 user interface, built-in networking and a maximum throughput of 192 TB in the cloud, targeting remote and branch offices. The appliance has an average deduplication rate of 55:1 and can protect 5 PB of usable data capacity.

Dell EMC's Integrated Data Protection Appliance (IDPA) portfolio already includes the DP5300 and DP5800 for midsize enterprises, and the DP8300 and DP8800 for large enterprises. In February, Dell EMC extended its popular Data Domain data protection line into the SMB market with the launch of its new DD3300 platform.

The DP4400 is guaranteed under Dell EMC's Future-Proof Loyalty program that gives customers a three-year, money-back guarantee, to name a few incentives. "The loyalty program is a key part of what we're doing with the [DP]4400," said Phalen. "Customers need the confidence and the future proof and it's not something that anybody else can offer them."

The DP4400 is available immediately for Dell EMC channel partners to sell.


NSU Dental School Turns to Dell Wyse Thin Clients for Better Training, Data Protection

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NSU Dental School Turns to Dell Wyse Thin Clients for Better Training, Data Protection

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In 1997, Nova Southeastern University (NSU) opened its College of Dental Medicine, a state-of-the-art school that was designed to deliver its students the most advanced training technology that would enable them to learn the latest dental health techniques. However, as technology advanced over the years, students became increasingly limited by the capabilities of their outdated PCs to support new software, such as radiographs, 3-D imaging and practice management software.

At the same time, NSU administrators were looking for ways to more easily manage the technology their students were using and to reduce the footprint of that technology in the dental training and clinical stations. Furthermore, new federal regulations, such as the Health Information Technology for Economic and Clinical Health (HITECH) Act, were putting greater demands on securing patient data in an increasingly digital world.

To meet these multiple demands, the College of Dental Medicine last year made the move to a virtual client environment, bringing more than 300 Dell Wyse 5040 All-in-One thin clients to its primary campus, seven offsite locations and a new dental simulation lab. The college installed 100 Dell Wyse 5040 thin clients in its main clinic, and another 100 at seven offsite clinics in South Florida. Another 130 were deployed at the school's new dental simulation lab on the main campus, a facility used by first- and second-year students to replicate dental procedures on patients.

The thin clients run Wyse ThinOS, a fast and secure operating system, and are powered by AMD's G-Series dual-core 1.4GHz chip, which can boot in less than 10 seconds. Looking to the future, NSU aims to leverage the thin clients' high-end graphic acceleration capabilities.

The results have yielded an improved student training experience, compliance with HITECH regulatory requirements, easier management and significantly reduced costs.

"Overall, by using upgraded back-end Dell EMC hardware and Wyse thin clients, they can deliver their students everything they need," said Dr. Joel Slingbaum, assistant professor and IT director at NSU's College of Dental Medicine. "We can deliver them a better opportunity to learn and apply their knowledge and techniques to their educational and clinical goals."

Dell has been a significant player in the thin client and virtual desktop infrastructure (VDI) spaces for many years. PCs continue to be a key part of Dell's end-to-end enterprise IT solutions portfolio, and its cloud client-computing strategy plays a large role in that effort. The company's acquisition of EMC this year further bolstered Dell's capabilities, not only with client systems and software but also with back-end datacenter systems, such as the VxRail hyperconverged infrastructure (HCI) solution. HCI is viewed as an ideal platform for VDI environments.

Dell's leadership in secure thin clients and the institution's existing relationship with Dell was a key factor in NSU's decision to deploy a VDI environment through Dell. According to Dr. Slingbaum, "We did consider other thin client vendors, as well, but they have had a great experience with Dell from a technology and customer service perspective."

The switch to the Wyse thin clients has brought significant benefits to the school and its students, according to Dr. Slingbaum. The 5040 All-in-Ones come with 21.5-inch screens, which are three inches larger than the PCs that students were using.

"Our students have larger screens and improved resolution using the Dell Wyse 5040 thin clients, and that makes training more effective," he said. "They can get the most out of their practice management software. 3-D dental images and radiographs [x-rays] are more diagnostic, and the bigger screens mean they can review training videos and live presentations on the same screen. A key driver of student success is their ability to move from point to point, while accessing the same interface and receiving the same user experience."

The all-in-one thin clients also let the college comply with HITECH requirements around securing patient data because nothing is stored on the local client.

"There is no way of storing patient data locally," Dr. Slingbaum said. "By using their Citrix virtual desktop software on the back end, they can contain all the patient information in the datacenter. They can control access to the desktops, what applications are being used, and what data is accessible through those applications."

Violation of the HITECH requirements could mean thousands of dollars in fines and penalties, he said.

"We had to ensure they were in compliance," Dr. Slingbaum said. "We needed to install machines that could be easily maintained and secured."

IT administrators also have taken advantage of the centralized management enabled by the VDI environment. Setting up new systems and deploying software updates is much faster and easier. Rather than having to apply updates to every endpoint individually, the updates are made centrally and are applied to the thin clients the minute they boot up. The most time-consuming portion of deployment was the process of taking out the old PCs and installing the thin clients and the cable management. While software updates previously required IT employees at each of the school's clinics and took hours to complete, now they're done centrally in a matter of minutes, making college more efficient and productive, Dr. Slingbaum said.

In addition, replacing PCs with the Dell Wyse 5040 thin clients is saving NSU's dental school at least 50 percent in costs, helping to reduce the amount of hardware it has to buy.

"We don't have to purchase full PCs and monitors and deploy them at each station," Dr. Slingbaum said.

NSU is one of a growing number of organizations that are turning to thin clients and VDI as a way to simplify and secure their IT environments while offering their employees and students a familiar user experience. IDC analysts earlier this year said they expect the virtual client market to grow 8.9 percent a year between 2015 and 2020, while a report offered by Research and Markets said growth in the global VDI market will be 11.31 percent a year between 2016 and 2020.

Key market drivers include the easier management and improved security offered by VDI environments, in which corporate applications and data are hosted on servers based in centrally located datacenters or server rooms rather than housed on the endpoints themselves. This is becoming increasingly important as the number of mobile devices -- from laptops to smartphones to tablets -- proliferate and the trend toward bring-your-own-device (BYOD) grows.

"We have been very fortunate in their relationship with Dell as this latest technology refresh has improved patient care, student training and the school's faculty to do research," says Dr. Slingbaum. "We are now poised to tackle the latest technology advancements thanks to Wyse thin clients and we're excited about technology advancements on the horizon that can further enhance their program offerings to students, faculty and patients."

This article is part of a marketing program that allows advertisers to share their content with their audience. The editors of this site were not involved with the creation of this content.


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Warum sind Cyberrisiken so schwer greifbar?

Als mehr oder weniger neuartiges Phänomen stellen Cyberrisiken Unternehmen und Versicherer vor besondere Herausforderungen. Nicht nur die neuen Schadenszenarien sind abstrakter oder noch nicht bekannt. Häufig sind immaterielle Werte durch Cyberrisiken in Gefahr. Diese wertvollen Vermögensgegenstände sind schwer bewertbar.

Obwohl die Gefahr durchaus wahrgenommen wird, unterschätzen viele Firmen ihr eigenes Risiko. Dies liegt unter anderem auch an den Veröffentlichungen zu Cyberrisiken. In der Presse finden sich unzählige Berichte von Cyberattacken auf namhafte und große Unternehmen. Den Weg in die Presse finden eben nur die spektakulären Fälle. Die dort genannten Schadenszenarien werden dann für das eigene Unternehmen als unrealistisch eingestuft. Die für die KMU nicht minder gefährlichen Cyber­attacken werden nur selten publiziert.

Aufgrund der fehlenden öffentlichen Meldungen von Sicherheitsvorfällen an Sicherheitsbehörden und wegen der fehlenden Presseberichte fällt es schwer, Fakten und Zahlen zur Risikolage zu erheben. Aber ohne diese Grundlage fällt es schwer, in entsprechende Sicherheitsmaßnahmen zu investieren.

Erklärungsleitfaden anhand eines Ursache-Wirkungs-Modells

Häufig nähert man sich dem Thema Cyberrisiko anlass- oder eventbezogen, also wenn sich neue Schaden­szenarien wie die weltweite WannaCry-Attacke entwickeln. Häufig wird auch akteursgebunden beleuchtet, wer Angreifer oder Opfer sein kann. Dadurch begrenzt man sich bei dem Thema häufig zu sehr nur auf die Cyberkriminalität. Um dem Thema Cyberrisiko jedoch gerecht zu werden, müssen auch weitere Ursachen hinzugezogen werden.

Mit einer Kategorisierung kann das Thema ganzheitlich und nachvollziehbar strukturiert werden. Ebenso hilft eine solche Kategorisierung dabei, eine Abgrenzung vorzunehmen, für welche Gefahren Versicherungsschutz über eine etwaige Cyberversicherung besteht und für welche nicht.

Die Ursachen sind dabei die Risiken, während finanzielle bzw. nicht finanzielle Verluste die Wirkungen sind. Cyberrisiken werden demnach in zwei Hauptursachen eingeteilt. Auf der einen Seite sind die nicht kriminellen Ursachen und auf der anderen Seite die kriminellen Ursachen zu nennen. Beide Ursachen können dabei in drei Untergruppen unterteilt werden.

Nicht kriminelle Ursachen

Höhere Gewalt

Häufig hat man bei dem Thema Cyberrisiko nur die kriminellen Ursachen vor Augen. Aber auch höhere Gewalt kann zu einem empfindlichen Datenverlust führen oder zumindest die Verfügbarkeit von Daten einschränken, indem Rechenzentren durch Naturkatastrophen wie beispielsweise Überschwemmungen oder Erdbeben zerstört werden. Ebenso sind Stromausfälle denkbar.

Menschliches Versagen/Fehlverhalten

Als Cyberrisiken sind auch unbeabsichtigtes und menschliches Fehlverhalten denkbar. Hierunter könnte das versehentliche Veröffentlichen von sensiblen Informationen fallen. Möglich sind eine falsche Adressierung, Wahl einer falschen Faxnummer oder das Hochladen sensibler Daten auf einen öffentlichen Bereich der Homepage.

Technisches Versagen

Auch Hardwaredefekte können zu einem herben Datenverlust führen. Neben einem Überhitzen von Rechnern sind Kurzschlüsse in Systemtechnik oder sogenannte Headcrashes von Festplatten denkbare Szenarien.

Kriminelle Ursachen

Hackerangriffe

Hackerangriffe oder Cyberattacken sind in der Regel die Szenarien, die die Presse dominieren. Häufig wird von spektakulären Datendiebstählen auf große Firmen oder von weltweiten Angriffen mit sogenannten Kryptotrojanern berichtet. Opfer kann am Ende aber jeder werden. Ziele, Methoden und auch das Interesse sind vielfältig. Neben dem finanziellen Interesse können Hackerangriffe auch zur Spionage oder Sabotage eingesetzt werden. Mögliche Hackermethoden sind unter anderem: Social Engineering, Trojaner, DoS-Attacken oder Viren.

Physischer Angriff

Die Zielsetzung eines physischen Angriffs ist ähnlich dem eines Hacker­angriffs. Dabei wird nicht auf die Tools eines Hackerangriffs zurückgegriffen, sondern durch das physische Eindringen in Unternehmensgebäude das Ziel erreicht. Häufig sind es Mitarbeiter, die vertrauliche Informationen stehlen, da sie bereits den notwendigen Zugang zu den Daten besitzen.

Erpressung

Obwohl die Erpressung aufgrund der eingesetzten Methoden auch als Hacker­angriff gewertet werden könnte, ergibt eine Differenzierung Sinn. Erpressungsfälle durch Kryptotrojaner sind eines der häufigsten Schadenszenarien für kleinere und mittelständische Unternehmen. Außerdem sind auch Erpressungsfälle denkbar, bei denen sensible Daten gestohlen wurden und ein Lösegeld gefordert wird, damit sie nicht veröffentlicht oder weiterverkauft werden.

Ihre Cyberversicherung sollte zumindet folgende Schäden abdecken:

Cyber-Kosten:

  • Soforthilfe und Forensik-Kosten (Kosten der Ursachenermittlung, Benachrichtigungskosten und Callcenter-Leistung)
  • Krisenkommunikation / PR-Maßnahmen
  • Systemverbesserungen nach einer Cyber-Attacke
  • Aufwendungen vor Eintritt des Versicherungsfalls

Cyber-Drittschäden (Haftpflicht):

  • Befriedigung oder Abwehr von Ansprüchen Dritter
  • Rechtswidrige elektronische Kommunikation
  • Ansprüche der E-Payment-Serviceprovider
  • Vertragsstrafe wegen der Verletzung von Geheimhaltungspflichten und Datenschutzvereinbarungen
  • Vertragliche Schadenersatzansprüche
  • Vertragliche Haftpflicht bei Datenverarbeitung durch Dritte
  • Rechtsverteidigungskosten

Cyber-Eigenschäden:

  • Betriebsunterbrechung
  • Betriebsunterbrechung durch Ausfall von Dienstleister (optional)
  • Mehrkosten
  • Wiederherstellung von Daten (auch Entfernen der Schadsoftware)
  • Cyber-Diebstahl: elektronischer Zahlungsverkehr, fehlerhafter Versand von Waren, Telefon-Mehrkosten/erhöhte Nutzungsentgelte
  • Cyber-Erpressung
  • Entschädigung mit Strafcharakter/Bußgeld
  • Ersatz-IT-Hardware
  • Cyber-Betrug