Was ist das eigentlich? Cyberrisiken verständlich erklärt

Es wird viel über Cyberrisiken gesprochen. Oftmals fehlt aber das grundsätzliche Verständnis, was Cyberrisiken überhaupt sind. Ohne diese zu verstehen, lässt sich aber auch kein Versicherungsschutz gestalten.

Beinahe alle Aktivitäten des täglichen Lebens können heute über das Internet abgewickelt werden. Online-Shopping und Online-Banking sind im Alltag angekommen. Diese Entwicklung trifft längst nicht nur auf Privatleute, sondern auch auf Firmen zu. Das Schlagwort Industrie 4.0 verheißt bereits eine zunehmende Vernetzung diverser geschäftlicher Vorgänge über das Internet.

Anbieter von Cyberversicherungen für kleinere und mittelständische Unternehmen (KMU) haben Versicherungen die Erfahrung gemacht, dass trotz dieser eindeutigen Entwicklung Cyberrisiken immer noch unterschätzt werden, da sie als etwas Abstraktes wahrgenommen werden. Für KMU kann dies ein gefährlicher Trugschluss sein, da gerade hier Cyberattacken existenzbedrohende Ausmaße annehmen können. So wird noch häufig gefragt, was Cyberrisiken eigentlich sind. Diese Frage ist mehr als verständlich, denn ohne (Cyber-)Risiken bestünde auch kein Bedarf für eine (Cyber-)Versicherung.

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Exam Number : DOP-C01
Exam Name : AWS DevOps Engineer Professional (DOP-C01)
Vendor Name : Amazon
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DOP-C01 exam Format | DOP-C01 Course Contents | DOP-C01 Course Outline | DOP-C01 exam Syllabus | DOP-C01 exam Objectives


Format : Multiple choice, multiple answer
Type : Professional
Delivery Method : Testing center or online proctored exam
Time : 180 minutes to complete the exam

Introduction
The AWS Certified DevOps Engineer - Professional (DOP-CO1) examination validates technical expertise in provisioning, operating, and managing distributed application systems on the AWS platform. It is intended for individuals who perform a devops engineer role.
It validates an examinees ability to:
 Implement and manage continuous delivery systems and methodologies on AWS.
 Implement and automate security controls, governance processes, and compliance validation.
 Define and deploy monitoring, metrics, and logging systems on AWS.
 Implement systems that are highly available, scalable, and self-healing on the AWS platform.
 Design, manage, and maintain tools to automate operational processes.

Recommended AWS Knowledge
 2 or more years of experience provisioning, operating, and managing AWS environments
 Experience developing code in at least one high-level programming language
 Experience building highly automated infrastructures
 Experience administering operating systems
 Understanding of modern development and operations processes and methodologies

Exam Content
There are two types of questions on the examination:
 Multiple choice: Has one correct response and three incorrect responses (distractors).
 Multiple response: Has two or more correct responses out of five or more options.
Select one or more responses that best complete the statement or answer the question. Distractors, or incorrect answers, are response options that an examinee with incomplete knowledge or skill would likely choose. However, they are generally plausible responses that fit in the content area defined by the test objective.
Unanswered questions are scored as incorrect; there is no penalty for guessing.

Unscored Content
Your examination may include unscored items that are placed on the test to gather statistical information. These items are not identified on the form and do not affect your score.

Exam Results
The AWS Certified DevOps Engineer - Professional (DOP-C01) examination is a pass or fail exam. The examination is scored against a minimum standard established by AWS professionals who are guided by certification industry best practices and guidelines.
Your results for the examination are reported as a score from 100–1,000, with a minimum passing score of 750. Your score shows how you performed on the examination as a whole and whether or not you passed. Scaled scoring models are used to equate scores across multiple exam forms that may have slightly different difficulty levels.

Domain 1: SDLC Automation 22%
Domain 2: Configuration Management and Infrastructure as Code 19%
Domain 3: Monitoring and Logging 15%
Domain 4: Policies and Standards Automation 10%
Domain 5: Incident and Event Response 18%
Domain 6: High Availability, Fault Tolerance, and Disaster Recovery 16%
TOTAL 100%

Domain 1: SDLC Automation
1.1 Apply concepts required to automate a CI/CD pipeline
1.2 Determine source control strategies and how to implement them
1.3 Apply concepts required to automate and integrate testing
1.4 Apply concepts required to build and manage artifacts securely
1.5 Determine deployment/delivery strategies (e.g., A/B, Blue/green, Canary, Red/black) and how to implement them using AWS Services

Domain 2: Configuration Management and Infrastructure as Code
2.1 Determine deployment services based on deployment needs
2.2 Determine application and infrastructure deployment models based on business needs
2.3 Apply security concepts in the automation of resource provisioning
2.4 Determine how to implement lifecycle hooks on a deployment
2.5 Apply concepts required to manage systems using AWS configuration management tools and services

Domain 3: Monitoring and Logging
3.1 Determine how to set up the aggregation, storage, and analysis of logs and metrics
3.2 Apply concepts required to automate monitoring and event management of an environment
3.3 Apply concepts required to audit, log, and monitor operating systems, infrastructures, and applications
3.4 Determine how to implement tagging and other metadata strategies

Domain 4: Policies and Standards Automation
4.1 Apply concepts required to enforce standards for logging, metrics, monitoring, testing, and security
4.2 Determine how to optimize cost through automation
4.3 Apply concepts required to implement governance strategies

Domain 5: Incident and Event Response
5.1 Troubleshoot issues and determine how to restore operations
5.2 Determine how to automate event management and alerting
5.3 Apply concepts required to implement automated healing
5.4 Apply concepts required to set up event-driven automated actions

Domain 6: High Availability, Fault Tolerance, and Disaster Recovery
6.1 Determine appropriate use of multi-AZ versus multi-region architectures
6.2 Determine how to implement high availability, scalability, and fault tolerance
6.3 Determine the right services based on business needs (e.g., RTO/RPO, cost)
6.4 Determine how to design and automate disaster recovery strategies
6.5 Evaluate a deployment for points of failure



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Warum sind Cyberrisiken so schwer greifbar?

Als mehr oder weniger neuartiges Phänomen stellen Cyberrisiken Unternehmen und Versicherer vor besondere Herausforderungen. Nicht nur die neuen Schadenszenarien sind abstrakter oder noch nicht bekannt. Häufig sind immaterielle Werte durch Cyberrisiken in Gefahr. Diese wertvollen Vermögensgegenstände sind schwer bewertbar.

Obwohl die Gefahr durchaus wahrgenommen wird, unterschätzen viele Firmen ihr eigenes Risiko. Dies liegt unter anderem auch an den Veröffentlichungen zu Cyberrisiken. In der Presse finden sich unzählige Berichte von Cyberattacken auf namhafte und große Unternehmen. Den Weg in die Presse finden eben nur die spektakulären Fälle. Die dort genannten Schadenszenarien werden dann für das eigene Unternehmen als unrealistisch eingestuft. Die für die KMU nicht minder gefährlichen Cyber­attacken werden nur selten publiziert.

Aufgrund der fehlenden öffentlichen Meldungen von Sicherheitsvorfällen an Sicherheitsbehörden und wegen der fehlenden Presseberichte fällt es schwer, Fakten und Zahlen zur Risikolage zu erheben. Aber ohne diese Grundlage fällt es schwer, in entsprechende Sicherheitsmaßnahmen zu investieren.

Erklärungsleitfaden anhand eines Ursache-Wirkungs-Modells

Häufig nähert man sich dem Thema Cyberrisiko anlass- oder eventbezogen, also wenn sich neue Schaden­szenarien wie die weltweite WannaCry-Attacke entwickeln. Häufig wird auch akteursgebunden beleuchtet, wer Angreifer oder Opfer sein kann. Dadurch begrenzt man sich bei dem Thema häufig zu sehr nur auf die Cyberkriminalität. Um dem Thema Cyberrisiko jedoch gerecht zu werden, müssen auch weitere Ursachen hinzugezogen werden.

Mit einer Kategorisierung kann das Thema ganzheitlich und nachvollziehbar strukturiert werden. Ebenso hilft eine solche Kategorisierung dabei, eine Abgrenzung vorzunehmen, für welche Gefahren Versicherungsschutz über eine etwaige Cyberversicherung besteht und für welche nicht.

Die Ursachen sind dabei die Risiken, während finanzielle bzw. nicht finanzielle Verluste die Wirkungen sind. Cyberrisiken werden demnach in zwei Hauptursachen eingeteilt. Auf der einen Seite sind die nicht kriminellen Ursachen und auf der anderen Seite die kriminellen Ursachen zu nennen. Beide Ursachen können dabei in drei Untergruppen unterteilt werden.

Nicht kriminelle Ursachen

Höhere Gewalt

Häufig hat man bei dem Thema Cyberrisiko nur die kriminellen Ursachen vor Augen. Aber auch höhere Gewalt kann zu einem empfindlichen Datenverlust führen oder zumindest die Verfügbarkeit von Daten einschränken, indem Rechenzentren durch Naturkatastrophen wie beispielsweise Überschwemmungen oder Erdbeben zerstört werden. Ebenso sind Stromausfälle denkbar.

Menschliches Versagen/Fehlverhalten

Als Cyberrisiken sind auch unbeabsichtigtes und menschliches Fehlverhalten denkbar. Hierunter könnte das versehentliche Veröffentlichen von sensiblen Informationen fallen. Möglich sind eine falsche Adressierung, Wahl einer falschen Faxnummer oder das Hochladen sensibler Daten auf einen öffentlichen Bereich der Homepage.

Technisches Versagen

Auch Hardwaredefekte können zu einem herben Datenverlust führen. Neben einem Überhitzen von Rechnern sind Kurzschlüsse in Systemtechnik oder sogenannte Headcrashes von Festplatten denkbare Szenarien.

Kriminelle Ursachen

Hackerangriffe

Hackerangriffe oder Cyberattacken sind in der Regel die Szenarien, die die Presse dominieren. Häufig wird von spektakulären Datendiebstählen auf große Firmen oder von weltweiten Angriffen mit sogenannten Kryptotrojanern berichtet. Opfer kann am Ende aber jeder werden. Ziele, Methoden und auch das Interesse sind vielfältig. Neben dem finanziellen Interesse können Hackerangriffe auch zur Spionage oder Sabotage eingesetzt werden. Mögliche Hackermethoden sind unter anderem: Social Engineering, Trojaner, DoS-Attacken oder Viren.

Physischer Angriff

Die Zielsetzung eines physischen Angriffs ist ähnlich dem eines Hacker­angriffs. Dabei wird nicht auf die Tools eines Hackerangriffs zurückgegriffen, sondern durch das physische Eindringen in Unternehmensgebäude das Ziel erreicht. Häufig sind es Mitarbeiter, die vertrauliche Informationen stehlen, da sie bereits den notwendigen Zugang zu den Daten besitzen.

Erpressung

Obwohl die Erpressung aufgrund der eingesetzten Methoden auch als Hacker­angriff gewertet werden könnte, ergibt eine Differenzierung Sinn. Erpressungsfälle durch Kryptotrojaner sind eines der häufigsten Schadenszenarien für kleinere und mittelständische Unternehmen. Außerdem sind auch Erpressungsfälle denkbar, bei denen sensible Daten gestohlen wurden und ein Lösegeld gefordert wird, damit sie nicht veröffentlicht oder weiterverkauft werden.

Ihre Cyberversicherung sollte zumindet folgende Schäden abdecken:

Cyber-Kosten:

  • Soforthilfe und Forensik-Kosten (Kosten der Ursachenermittlung, Benachrichtigungskosten und Callcenter-Leistung)
  • Krisenkommunikation / PR-Maßnahmen
  • Systemverbesserungen nach einer Cyber-Attacke
  • Aufwendungen vor Eintritt des Versicherungsfalls

Cyber-Drittschäden (Haftpflicht):

  • Befriedigung oder Abwehr von Ansprüchen Dritter
  • Rechtswidrige elektronische Kommunikation
  • Ansprüche der E-Payment-Serviceprovider
  • Vertragsstrafe wegen der Verletzung von Geheimhaltungspflichten und Datenschutzvereinbarungen
  • Vertragliche Schadenersatzansprüche
  • Vertragliche Haftpflicht bei Datenverarbeitung durch Dritte
  • Rechtsverteidigungskosten

Cyber-Eigenschäden:

  • Betriebsunterbrechung
  • Betriebsunterbrechung durch Ausfall von Dienstleister (optional)
  • Mehrkosten
  • Wiederherstellung von Daten (auch Entfernen der Schadsoftware)
  • Cyber-Diebstahl: elektronischer Zahlungsverkehr, fehlerhafter Versand von Waren, Telefon-Mehrkosten/erhöhte Nutzungsentgelte
  • Cyber-Erpressung
  • Entschädigung mit Strafcharakter/Bußgeld
  • Ersatz-IT-Hardware
  • Cyber-Betrug