Was ist das eigentlich? Cyberrisiken verständlich erklärt

Es wird viel über Cyberrisiken gesprochen. Oftmals fehlt aber das grundsätzliche Verständnis, was Cyberrisiken überhaupt sind. Ohne diese zu verstehen, lässt sich aber auch kein Versicherungsschutz gestalten.

Beinahe alle Aktivitäten des täglichen Lebens können heute über das Internet abgewickelt werden. Online-Shopping und Online-Banking sind im Alltag angekommen. Diese Entwicklung trifft längst nicht nur auf Privatleute, sondern auch auf Firmen zu. Das Schlagwort Industrie 4.0 verheißt bereits eine zunehmende Vernetzung diverser geschäftlicher Vorgänge über das Internet.

Anbieter von Cyberversicherungen für kleinere und mittelständische Unternehmen (KMU) haben Versicherungen die Erfahrung gemacht, dass trotz dieser eindeutigen Entwicklung Cyberrisiken immer noch unterschätzt werden, da sie als etwas Abstraktes wahrgenommen werden. Für KMU kann dies ein gefährlicher Trugschluss sein, da gerade hier Cyberattacken existenzbedrohende Ausmaße annehmen können. So wird noch häufig gefragt, was Cyberrisiken eigentlich sind. Diese Frage ist mehr als verständlich, denn ohne (Cyber-)Risiken bestünde auch kein Bedarf für eine (Cyber-)Versicherung.

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Exam Number : EX300
Exam Name : Red Hat Certified Engineer - RHCE
Vendor Name : Redhat
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EX300 exam Format | EX300 Course Contents | EX300 Course Outline | EX300 exam Syllabus | EX300 exam Objectives


The performance-based Red Hat Certified Engineer (RHCE) exam for Red Hat Enterprise Linux 7 (EX300) tests to determine if your knowledge, skill, and ability meet those required of a senior system administrator responsible for Red Hat® Enterprise Linux® systems. Red Hat Certified System Administrator (RHCSA®) certification is required to earn RHCE® certification.



The exam based on Red Hat Enterprise Linux 7 is available via on-site and individual exams until July 1, 2020.

An RHCE certification is earned by a Red Hat Certified System Administrator (RHCSA) who has demonstrated the knowledge, skill, and ability required of a senior system administrator responsible for Red Hat Enterprise Linux systems



Local and remote logins

Review methods for accessing the system and engaging Red Hat Support.

File system navigation

Copy, move, create, delete, link, and organize files while working from the Bash shell prompt.

Users and groups

Manage Linux users and groups and administer local password policies.

File permissions

Control access to files and directories using permissions and access control lists (ACLs).

SELinux permissions

Manage the SELinux behavior of a system to keep it secure in case of a network service compromise.

Process management

Evaluate and control processes running on a Red Hat Enterprise Linux system.

Updating software packages

Download, install, update, and manage software packages from Red Hat and yum package repositories.

Creating and mounting file systems

Create and manage disks, partitions, and filesystems from the command line.

Service management and boot troubleshooting

Control and monitor system daemons and troubleshoot the Red Hat Enterprise Linux boot process.

Network configuration

Configure basic IPv4 networking on Red Hat Enterprise Linux systems.

System logging and ntp

Locate and accurately interpret relevant system log files for troubleshooting purposes.

Logical volume management

Create and manage logical volumes from the command line.

Scheduled processes

Schedule tasks to automatically execute in the future.

Mounting network file systems

Use autofs and the command line to mount and unmount network storage with NFS and SMB.

Firewall configuration

Configure a basic firewall.

Virtualization and kickstart

Automate the installation of Red Hat Enterprise Linux on virtual machines with kernel-based virtual machine (KVM) and libvirt.

Managing IPv6 networking

Configure and troubleshoot basic IPv6 networking on Red Hat Enterprise Linux systems.

Configuring link aggregation and bridging

Configure and troubleshoot advanced network interface functionality including bonding, teaming, and local software bridges.

Controlling network port security

Permit and reject access to network services using advanced SELinux and firewalld filtering techniques.

Managing DNS for Servers

Set and verify correct DNS records for systems and configure secure-caching DNS.

Configuring E-mail Delivery

Relay all e-mail sent by the system to a SMTP gateway for central delivery.

Providing block-based storage

Provide and use networked iSCSI block devices as remote disks.

Providing file-based storage

Provide NFS exports and SMB file shares to specific systems and users.

Configuring MariaDB databases

Provide a MariaDB SQL database for use by programs and database administrators.

Providing Apache HTTPD Web Service

Configure Apache HTTPD to provide Transport Layer Security (TLS)-enabled websites and virtual hosts.

Writing Bash scripts

Write simple shell scripts using Bash.

Bash conditionals and control structures

Use Bash conditionals and other control structures to write more sophisticated shell commands and scripts.

Configuring the shell environment

Customize Bash startup and use environment variables, Bash aliases, and Bash functions.



Lab content summary

Managing and troubleshooting systemd services during the boot process

Network configuration and basic troubleshooting

Managing local storage, creating and using file systems

Firewall management with firewalld

Automating installation of Red Hat Enterprise Linux® using kickstart

Manage SELinux settings

Using NFS and Samba shared filesystems

iSCSI initiator and target configuration

Domain Name System (DNS) troubleshooting and caching name server

Providing Network File System (NFS) and Server Message Block (SMB) file servers

Apache HTTPD web server management

MariaDB SQL database configuration

Postfix Simple Mail Transfer Protocol (SMTP) nullclient for servers

Bash scripting for automation



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Warum sind Cyberrisiken so schwer greifbar?

Als mehr oder weniger neuartiges Phänomen stellen Cyberrisiken Unternehmen und Versicherer vor besondere Herausforderungen. Nicht nur die neuen Schadenszenarien sind abstrakter oder noch nicht bekannt. Häufig sind immaterielle Werte durch Cyberrisiken in Gefahr. Diese wertvollen Vermögensgegenstände sind schwer bewertbar.

Obwohl die Gefahr durchaus wahrgenommen wird, unterschätzen viele Firmen ihr eigenes Risiko. Dies liegt unter anderem auch an den Veröffentlichungen zu Cyberrisiken. In der Presse finden sich unzählige Berichte von Cyberattacken auf namhafte und große Unternehmen. Den Weg in die Presse finden eben nur die spektakulären Fälle. Die dort genannten Schadenszenarien werden dann für das eigene Unternehmen als unrealistisch eingestuft. Die für die KMU nicht minder gefährlichen Cyber­attacken werden nur selten publiziert.

Aufgrund der fehlenden öffentlichen Meldungen von Sicherheitsvorfällen an Sicherheitsbehörden und wegen der fehlenden Presseberichte fällt es schwer, Fakten und Zahlen zur Risikolage zu erheben. Aber ohne diese Grundlage fällt es schwer, in entsprechende Sicherheitsmaßnahmen zu investieren.

Erklärungsleitfaden anhand eines Ursache-Wirkungs-Modells

Häufig nähert man sich dem Thema Cyberrisiko anlass- oder eventbezogen, also wenn sich neue Schaden­szenarien wie die weltweite WannaCry-Attacke entwickeln. Häufig wird auch akteursgebunden beleuchtet, wer Angreifer oder Opfer sein kann. Dadurch begrenzt man sich bei dem Thema häufig zu sehr nur auf die Cyberkriminalität. Um dem Thema Cyberrisiko jedoch gerecht zu werden, müssen auch weitere Ursachen hinzugezogen werden.

Mit einer Kategorisierung kann das Thema ganzheitlich und nachvollziehbar strukturiert werden. Ebenso hilft eine solche Kategorisierung dabei, eine Abgrenzung vorzunehmen, für welche Gefahren Versicherungsschutz über eine etwaige Cyberversicherung besteht und für welche nicht.

Die Ursachen sind dabei die Risiken, während finanzielle bzw. nicht finanzielle Verluste die Wirkungen sind. Cyberrisiken werden demnach in zwei Hauptursachen eingeteilt. Auf der einen Seite sind die nicht kriminellen Ursachen und auf der anderen Seite die kriminellen Ursachen zu nennen. Beide Ursachen können dabei in drei Untergruppen unterteilt werden.

Nicht kriminelle Ursachen

Höhere Gewalt

Häufig hat man bei dem Thema Cyberrisiko nur die kriminellen Ursachen vor Augen. Aber auch höhere Gewalt kann zu einem empfindlichen Datenverlust führen oder zumindest die Verfügbarkeit von Daten einschränken, indem Rechenzentren durch Naturkatastrophen wie beispielsweise Überschwemmungen oder Erdbeben zerstört werden. Ebenso sind Stromausfälle denkbar.

Menschliches Versagen/Fehlverhalten

Als Cyberrisiken sind auch unbeabsichtigtes und menschliches Fehlverhalten denkbar. Hierunter könnte das versehentliche Veröffentlichen von sensiblen Informationen fallen. Möglich sind eine falsche Adressierung, Wahl einer falschen Faxnummer oder das Hochladen sensibler Daten auf einen öffentlichen Bereich der Homepage.

Technisches Versagen

Auch Hardwaredefekte können zu einem herben Datenverlust führen. Neben einem Überhitzen von Rechnern sind Kurzschlüsse in Systemtechnik oder sogenannte Headcrashes von Festplatten denkbare Szenarien.

Kriminelle Ursachen

Hackerangriffe

Hackerangriffe oder Cyberattacken sind in der Regel die Szenarien, die die Presse dominieren. Häufig wird von spektakulären Datendiebstählen auf große Firmen oder von weltweiten Angriffen mit sogenannten Kryptotrojanern berichtet. Opfer kann am Ende aber jeder werden. Ziele, Methoden und auch das Interesse sind vielfältig. Neben dem finanziellen Interesse können Hackerangriffe auch zur Spionage oder Sabotage eingesetzt werden. Mögliche Hackermethoden sind unter anderem: Social Engineering, Trojaner, DoS-Attacken oder Viren.

Physischer Angriff

Die Zielsetzung eines physischen Angriffs ist ähnlich dem eines Hacker­angriffs. Dabei wird nicht auf die Tools eines Hackerangriffs zurückgegriffen, sondern durch das physische Eindringen in Unternehmensgebäude das Ziel erreicht. Häufig sind es Mitarbeiter, die vertrauliche Informationen stehlen, da sie bereits den notwendigen Zugang zu den Daten besitzen.

Erpressung

Obwohl die Erpressung aufgrund der eingesetzten Methoden auch als Hacker­angriff gewertet werden könnte, ergibt eine Differenzierung Sinn. Erpressungsfälle durch Kryptotrojaner sind eines der häufigsten Schadenszenarien für kleinere und mittelständische Unternehmen. Außerdem sind auch Erpressungsfälle denkbar, bei denen sensible Daten gestohlen wurden und ein Lösegeld gefordert wird, damit sie nicht veröffentlicht oder weiterverkauft werden.

Ihre Cyberversicherung sollte zumindet folgende Schäden abdecken:

Cyber-Kosten:

  • Soforthilfe und Forensik-Kosten (Kosten der Ursachenermittlung, Benachrichtigungskosten und Callcenter-Leistung)
  • Krisenkommunikation / PR-Maßnahmen
  • Systemverbesserungen nach einer Cyber-Attacke
  • Aufwendungen vor Eintritt des Versicherungsfalls

Cyber-Drittschäden (Haftpflicht):

  • Befriedigung oder Abwehr von Ansprüchen Dritter
  • Rechtswidrige elektronische Kommunikation
  • Ansprüche der E-Payment-Serviceprovider
  • Vertragsstrafe wegen der Verletzung von Geheimhaltungspflichten und Datenschutzvereinbarungen
  • Vertragliche Schadenersatzansprüche
  • Vertragliche Haftpflicht bei Datenverarbeitung durch Dritte
  • Rechtsverteidigungskosten

Cyber-Eigenschäden:

  • Betriebsunterbrechung
  • Betriebsunterbrechung durch Ausfall von Dienstleister (optional)
  • Mehrkosten
  • Wiederherstellung von Daten (auch Entfernen der Schadsoftware)
  • Cyber-Diebstahl: elektronischer Zahlungsverkehr, fehlerhafter Versand von Waren, Telefon-Mehrkosten/erhöhte Nutzungsentgelte
  • Cyber-Erpressung
  • Entschädigung mit Strafcharakter/Bußgeld
  • Ersatz-IT-Hardware
  • Cyber-Betrug