Was ist das eigentlich? Cyberrisiken verständlich erklärt

Es wird viel über Cyberrisiken gesprochen. Oftmals fehlt aber das grundsätzliche Verständnis, was Cyberrisiken überhaupt sind. Ohne diese zu verstehen, lässt sich aber auch kein Versicherungsschutz gestalten.

Beinahe alle Aktivitäten des täglichen Lebens können heute über das Internet abgewickelt werden. Online-Shopping und Online-Banking sind im Alltag angekommen. Diese Entwicklung trifft längst nicht nur auf Privatleute, sondern auch auf Firmen zu. Das Schlagwort Industrie 4.0 verheißt bereits eine zunehmende Vernetzung diverser geschäftlicher Vorgänge über das Internet.

Anbieter von Cyberversicherungen für kleinere und mittelständische Unternehmen (KMU) haben Versicherungen die Erfahrung gemacht, dass trotz dieser eindeutigen Entwicklung Cyberrisiken immer noch unterschätzt werden, da sie als etwas Abstraktes wahrgenommen werden. Für KMU kann dies ein gefährlicher Trugschluss sein, da gerade hier Cyberattacken existenzbedrohende Ausmaße annehmen können. So wird noch häufig gefragt, was Cyberrisiken eigentlich sind. Diese Frage ist mehr als verständlich, denn ohne (Cyber-)Risiken bestünde auch kein Bedarf für eine (Cyber-)Versicherung.

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Exam Number : HPE0-V14
Exam Name : Building HPE Hybrid IT Solutions
Vendor Name : HP
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HPE0-V14 exam Format | HPE0-V14 Course Contents | HPE0-V14 Course Outline | HPE0-V14 exam Syllabus | HPE0-V14 exam Objectives


Exam ID : HPE0-V14

Exam type : Proctored

Exam duration : 1 hour 30 minutes

Exam length : 60 questions

Passing score : 66%

Delivery languages Japanese, English, Korean

Supporting resources These recommended resources help you prepare for the exam:

Building HPE Hybrid IT Solutions, Rev. 19.41

Introduction to HPE SMB Hybrid IT Architectures, Rev. 19.41



This ATP certification validates a successful candidate has foundational knowledge and skills of the HPE infrastructure strategy, encompassing SMB server, storage, networking, and management tools and their underlying architecture technologies. Given a set of customer requirements and a solution design, implement the solution.



This exam has 60 questions. Here are types of questions to expect:

Multiple choice (multiple responses), scenario based

Multiple choice (single response), scenario based

Matching

Multiple choice (multiple responses)

Multiple choice (single response)

Drag-and-drop

Point and click





20% Describe, differentiate, and apply industry standard, foundational SMB architectures and technologies

Identify and explain industry standard IT technologies used in small and medium-sized solutions and their use cases



20% Recommend and position HPE products, solutions, and appropriate services for use cases

Given a use case, recommend the appropriate HPE products, solutions, and services to meet the business requirement



20% Evaluate customer environment, and plan and design solutions using the HPE portfolio to meet customer requirements

Identify and describe planning, design and sizing tools and when to use them.

Given customer requirements, design an HPE server solution to meet those requirements

Given customer requirements, design an HPE storage solution to meet those requirements

Given customer requirements, design an HPE network solution to meet those requirements.

Given customer requirements, design an end-to-end, small to medium-sized HPE solution to meet those requirements



20% Install, configure, and upgrade HPE solutions and their components and validate the implementation

Install physical solution systems including racking, power, and cabling connections

Given a solution, configure and validate the server, storage and/or networking components including integrating subsystems.



10% Troubleshoot and remediate HPE solution components

Identify the tools and methods to troubleshoot and remediate an HPE solution and when to use each tool and method

Analyze, troubleshoot, and remediate HPE solutions including component integrations (server, storage, and networking)

10% Manage, monitor, administer, and operate HPE solutions and their components

Manage HPE solutions and subsystems to ensure the solution continues to meet customer requitements



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HP Solutions course outline

 

2014 Solution Provider 500

Our annual ranking of the top solution provider organizations in North America, ranked by revenue.

The Solution Provider 500 is their annual ranking of the top solution provider organizations in North America, ranked by revenue.

FEATURES

This year's Solution Provider 500 companies have managed not only to survive-but thrive-by specializing in cloud computing, converged infrastructure, big data analytics and more.

The 2014 Solution Provider 500 is CRN's annual ranking of the top integrators, service providers and IT consultants in North America, ranked by their solution-provider services revenue. Here they present the top 50 companies.

Among the companies named to this year's Solution Provider 500 are 62 companies that are new to the list.

THE TOP 50

RANKCOMPANY

2013 | 2012 | 2011 | 2010


HP Automation Solutions Advance 3D Printing Path to Production

HP Inc. has developed new automation solutions and expanded its materials, software and services to help customers scale 3D-printed parts production.

The company has worked to simplify automating production workflows. As customers scale, additive manufacturing (AM) workflows become more complex. To help simplify these increasingly complex workflows, Boost productivity and quality, as well as reduce costs, HP offers two new automation solutions for Multi Jet Fusion customers — HP Jet Fusion 3D Powder Handling Automation Solution and HP Jet Fusion 3D Automation Accessory.

  • The HP Jet Fusion 3D Powder Handling Automation Solution is a pneumatically connected, closed-loop material processing system to minimize labor; provide cleaner, more efficient material flow; and enable quality control and operational traceability.
  • The HP Jet Fusion 3D Automation Accessory is designed for customers with high-volume production demands, providing automatic build unit exchange for two consecutive prints without requiring manual support. In addition to minimizing idle time between print jobs and reducing requirements for manual labor on nights or weekends, the accessory is automation-ready for further integration into factory configurations with autonomous mobile robots (AMRs).
  • HP also offers expanded materials, software and services. Along with its industrial 3D printing hardware, HP is developing or partnering on innovative materials, software, services and postprocessing solutions. To enable a broad range of applications across industries, HP says it continues to work closely on materials development with partners, including Arkema, BASF, Evonik and Lubrizol. This includes general availability of the new Estane 3D M88A TPU, a flexible and highly durable material that enables complex geometries and lattice structures.


    Human Resources Professional Training

    LESSON 5: COMPENSATION AND BENEFITS Understand all the things that must be considered when designing a compensation and benefits package. LESSON 6: EMPLOYEE HEALTH AND SAFETY Learn the ins and outs of complying with OSHA, protecting against workplace hazards, and investigating, recording, and preventing accidents and employee illnesses. LESSON 7: THE LEGAL ENVIRONMENT Gain knowledge of employment law as well as an understanding of equal employment opportunity, avoiding discrimination, and what happens when an employee files an EEOC claim. LESSON 8: MAKING HR DECISIONS Learn how to make decisions based on various company growth strategies and how to use HRIS Software as well as job analysis as a tool for decision-making. LESSON 9: AFFIRMATIVE ACTION Learn the full spectrum of affirmative action, how to create an affirmative action plan, and information on the AAP you will need to know. LESSON 10: DIVERSITY Understand what diversity is and why it is a good thing in an organization as you learn to manage it and handle conflict. LESSON 11: EMPLOYEE RIGHTS AND DISCIPLINE Learn the laws that protect employee rights and privacy and how to properly monitor and document behavior and discipline employees. LESSON 12: TERMINATION Understand the alternatives to firing as well as how to prepare for termination including proper separation agreements as well as what to do in the event of wrongful discharge. LESSON 13: INVESTIGATIONS Learn why it is so important to investigate problems as well as the steps of an effective investigation including preparing, conducting, and wrapping it up. LESSON 14: MANAGING LABOR RELATIONS Get a quick overview of the history of unions as you learn how they work and why employees join them. LESSON 15: CREATING A HIGH-PERFORMANCE WORKPLACE Learn how to ask employees for input and act on it, delegate authority, keep communication open, and continuously ask for feedback as you strive to develop a high-performance workplace. LESSON 16: GLOBAL HUMAN RESOURCES Understand the basics of staffing strategy, cultural differences, HR in other countries, choosing global employees, and issues faced by expatriates. LESSON 17: RETENTION Learn the top reasons employees leave a company and how you can encourage them to stay as well as the importance of succession planning. LESSON 18: MOTIVATION, REWARDS, AND RECOGNITION Find out fun ways to motivate workers and gain nine strategies for creating a great rewards program. LESSON 19: PREPARING FOR THE PHR EXAM Gain information on externships and internships as you review the basics of the PHR exam and begin to study.


     


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    Warum sind Cyberrisiken so schwer greifbar?

    Als mehr oder weniger neuartiges Phänomen stellen Cyberrisiken Unternehmen und Versicherer vor besondere Herausforderungen. Nicht nur die neuen Schadenszenarien sind abstrakter oder noch nicht bekannt. Häufig sind immaterielle Werte durch Cyberrisiken in Gefahr. Diese wertvollen Vermögensgegenstände sind schwer bewertbar.

    Obwohl die Gefahr durchaus wahrgenommen wird, unterschätzen viele Firmen ihr eigenes Risiko. Dies liegt unter anderem auch an den Veröffentlichungen zu Cyberrisiken. In der Presse finden sich unzählige Berichte von Cyberattacken auf namhafte und große Unternehmen. Den Weg in die Presse finden eben nur die spektakulären Fälle. Die dort genannten Schadenszenarien werden dann für das eigene Unternehmen als unrealistisch eingestuft. Die für die KMU nicht minder gefährlichen Cyber­attacken werden nur selten publiziert.

    Aufgrund der fehlenden öffentlichen Meldungen von Sicherheitsvorfällen an Sicherheitsbehörden und wegen der fehlenden Presseberichte fällt es schwer, Fakten und Zahlen zur Risikolage zu erheben. Aber ohne diese Grundlage fällt es schwer, in entsprechende Sicherheitsmaßnahmen zu investieren.

    Erklärungsleitfaden anhand eines Ursache-Wirkungs-Modells

    Häufig nähert man sich dem Thema Cyberrisiko anlass- oder eventbezogen, also wenn sich neue Schaden­szenarien wie die weltweite WannaCry-Attacke entwickeln. Häufig wird auch akteursgebunden beleuchtet, wer Angreifer oder Opfer sein kann. Dadurch begrenzt man sich bei dem Thema häufig zu sehr nur auf die Cyberkriminalität. Um dem Thema Cyberrisiko jedoch gerecht zu werden, müssen auch weitere Ursachen hinzugezogen werden.

    Mit einer Kategorisierung kann das Thema ganzheitlich und nachvollziehbar strukturiert werden. Ebenso hilft eine solche Kategorisierung dabei, eine Abgrenzung vorzunehmen, für welche Gefahren Versicherungsschutz über eine etwaige Cyberversicherung besteht und für welche nicht.

    Die Ursachen sind dabei die Risiken, während finanzielle bzw. nicht finanzielle Verluste die Wirkungen sind. Cyberrisiken werden demnach in zwei Hauptursachen eingeteilt. Auf der einen Seite sind die nicht kriminellen Ursachen und auf der anderen Seite die kriminellen Ursachen zu nennen. Beide Ursachen können dabei in drei Untergruppen unterteilt werden.

    Nicht kriminelle Ursachen

    Höhere Gewalt

    Häufig hat man bei dem Thema Cyberrisiko nur die kriminellen Ursachen vor Augen. Aber auch höhere Gewalt kann zu einem empfindlichen Datenverlust führen oder zumindest die Verfügbarkeit von Daten einschränken, indem Rechenzentren durch Naturkatastrophen wie beispielsweise Überschwemmungen oder Erdbeben zerstört werden. Ebenso sind Stromausfälle denkbar.

    Menschliches Versagen/Fehlverhalten

    Als Cyberrisiken sind auch unbeabsichtigtes und menschliches Fehlverhalten denkbar. Hierunter könnte das versehentliche Veröffentlichen von sensiblen Informationen fallen. Möglich sind eine falsche Adressierung, Wahl einer falschen Faxnummer oder das Hochladen sensibler Daten auf einen öffentlichen Bereich der Homepage.

    Technisches Versagen

    Auch Hardwaredefekte können zu einem herben Datenverlust führen. Neben einem Überhitzen von Rechnern sind Kurzschlüsse in Systemtechnik oder sogenannte Headcrashes von Festplatten denkbare Szenarien.

    Kriminelle Ursachen

    Hackerangriffe

    Hackerangriffe oder Cyberattacken sind in der Regel die Szenarien, die die Presse dominieren. Häufig wird von spektakulären Datendiebstählen auf große Firmen oder von weltweiten Angriffen mit sogenannten Kryptotrojanern berichtet. Opfer kann am Ende aber jeder werden. Ziele, Methoden und auch das Interesse sind vielfältig. Neben dem finanziellen Interesse können Hackerangriffe auch zur Spionage oder Sabotage eingesetzt werden. Mögliche Hackermethoden sind unter anderem: Social Engineering, Trojaner, DoS-Attacken oder Viren.

    Physischer Angriff

    Die Zielsetzung eines physischen Angriffs ist ähnlich dem eines Hacker­angriffs. Dabei wird nicht auf die Tools eines Hackerangriffs zurückgegriffen, sondern durch das physische Eindringen in Unternehmensgebäude das Ziel erreicht. Häufig sind es Mitarbeiter, die vertrauliche Informationen stehlen, da sie bereits den notwendigen Zugang zu den Daten besitzen.

    Erpressung

    Obwohl die Erpressung aufgrund der eingesetzten Methoden auch als Hacker­angriff gewertet werden könnte, ergibt eine Differenzierung Sinn. Erpressungsfälle durch Kryptotrojaner sind eines der häufigsten Schadenszenarien für kleinere und mittelständische Unternehmen. Außerdem sind auch Erpressungsfälle denkbar, bei denen sensible Daten gestohlen wurden und ein Lösegeld gefordert wird, damit sie nicht veröffentlicht oder weiterverkauft werden.

    Ihre Cyberversicherung sollte zumindet folgende Schäden abdecken:

    Cyber-Kosten:

    • Soforthilfe und Forensik-Kosten (Kosten der Ursachenermittlung, Benachrichtigungskosten und Callcenter-Leistung)
    • Krisenkommunikation / PR-Maßnahmen
    • Systemverbesserungen nach einer Cyber-Attacke
    • Aufwendungen vor Eintritt des Versicherungsfalls

    Cyber-Drittschäden (Haftpflicht):

    • Befriedigung oder Abwehr von Ansprüchen Dritter
    • Rechtswidrige elektronische Kommunikation
    • Ansprüche der E-Payment-Serviceprovider
    • Vertragsstrafe wegen der Verletzung von Geheimhaltungspflichten und Datenschutzvereinbarungen
    • Vertragliche Schadenersatzansprüche
    • Vertragliche Haftpflicht bei Datenverarbeitung durch Dritte
    • Rechtsverteidigungskosten

    Cyber-Eigenschäden:

    • Betriebsunterbrechung
    • Betriebsunterbrechung durch Ausfall von Dienstleister (optional)
    • Mehrkosten
    • Wiederherstellung von Daten (auch Entfernen der Schadsoftware)
    • Cyber-Diebstahl: elektronischer Zahlungsverkehr, fehlerhafter Versand von Waren, Telefon-Mehrkosten/erhöhte Nutzungsentgelte
    • Cyber-Erpressung
    • Entschädigung mit Strafcharakter/Bußgeld
    • Ersatz-IT-Hardware
    • Cyber-Betrug