Was ist das eigentlich? Cyberrisiken verständlich erklärt

Es wird viel über Cyberrisiken gesprochen. Oftmals fehlt aber das grundsätzliche Verständnis, was Cyberrisiken überhaupt sind. Ohne diese zu verstehen, lässt sich aber auch kein Versicherungsschutz gestalten.

Beinahe alle Aktivitäten des täglichen Lebens können heute über das Internet abgewickelt werden. Online-Shopping und Online-Banking sind im Alltag angekommen. Diese Entwicklung trifft längst nicht nur auf Privatleute, sondern auch auf Firmen zu. Das Schlagwort Industrie 4.0 verheißt bereits eine zunehmende Vernetzung diverser geschäftlicher Vorgänge über das Internet.

Anbieter von Cyberversicherungen für kleinere und mittelständische Unternehmen (KMU) haben Versicherungen die Erfahrung gemacht, dass trotz dieser eindeutigen Entwicklung Cyberrisiken immer noch unterschätzt werden, da sie als etwas Abstraktes wahrgenommen werden. Für KMU kann dies ein gefährlicher Trugschluss sein, da gerade hier Cyberattacken existenzbedrohende Ausmaße annehmen können. So wird noch häufig gefragt, was Cyberrisiken eigentlich sind. Diese Frage ist mehr als verständlich, denn ohne (Cyber-)Risiken bestünde auch kein Bedarf für eine (Cyber-)Versicherung.

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NetworkAppliance NS0-593 : NetApp Certified Support Engineer ONTAP Specialist exam Dumps

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Exam Number : NS0-593
Exam Name : NetApp Certified Support Engineer ONTAP Specialist
Vendor Name : NetworkAppliance
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NS0-593 exam Format | NS0-593 Course Contents | NS0-593 Course Outline | NS0-593 exam Syllabus | NS0-593 exam Objectives

Exam Specification:

- exam Name: NetApp Certified Support Engineer ONTAP Specialist (NS0-593)
- exam Duration: 90 minutes
- exam Format: Multiple-choice questions

Course Outline:

1. NetApp Storage Systems Overview
- Introduction to NetApp storage systems
- Understanding the ONTAP operating system

2. NetApp Support Methodology
- NetApp support process and tools
- Troubleshooting methodologies and best practices

3. ONTAP Troubleshooting
- Identifying and resolving common ONTAP issues
- Analyzing logs and system messages
- Diagnosing and resolving storage performance problems

4. Hardware Troubleshooting
- Identifying and troubleshooting hardware components
- Replacing failed components

5. Software Troubleshooting
- Troubleshooting ONTAP software components
- Performing software upgrades and patches

6. Data Protection and Recovery
- Understanding data protection technologies in ONTAP
- Troubleshooting data backup and recovery issues

7. Clustered Data ONTAP Troubleshooting
- Troubleshooting clustered Data ONTAP environments
- Resolving issues related to cluster configuration and connectivity

8. Networking and Protocols
- Troubleshooting network connectivity issues
- Analyzing and resolving protocol-related problems

Exam Objectives:

1. Understand the NetApp storage systems and the ONTAP operating system.
2. Apply the NetApp support methodology for troubleshooting and problem resolution.
3. Troubleshoot common ONTAP issues, including performance problems and system messages.
4. Identify and troubleshoot hardware components in NetApp storage systems.
5. Troubleshoot ONTAP software components, including upgrades and patches.
6. Implement data protection and recovery strategies in ONTAP.
7. Troubleshoot clustered Data ONTAP environments, including cluster configuration and connectivity.
8. Resolve network connectivity issues and troubleshoot protocol-related problems.

Exam Syllabus:

The exam syllabus covers the following courses (but is not limited to):

- NetApp storage systems overview
- NetApp support methodology
- ONTAP troubleshooting
- Hardware troubleshooting
- Software troubleshooting
- Data protection and recovery
- Clustered Data ONTAP troubleshooting
- Networking and protocols

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NetworkAppliance Support answers


Asking Questions and Finding Answers

Lesson Plan

This lesson can be used as a pre-lesson for the Who, When, What, Where, Why, and How? lesson plan.

Do your first graders like studying fiction? Then this lesson about asking questions and finding answers about their favorite fictional characters will be a hit. In this fiction comprehension lesson plan, students will take on the persona of a book character as they plan and conduct interviews with one another. First, they will take note of the different characters, settings, events, and details in a specific story. Then, they’ll write up detailed questions that set the stage for a thought-provoking discussion.



Students will be able to ask and answer questions about key details in a written text.


Students will be able to ask and answer questions with grade level-words using written supports.

Introduction (10 minutes)

  • Display the read-aloud text and ask students to imagine what the story might be about.
  • Explain that today you will be studying aloud this story, and students should be thinking about key details about each of the characters and what makes them special.
  • Read aloud the text, pausing as you read to create a list of characters and key details about those character on chart paper or the whiteboard.
  • Download to read more

    Mentoring & Advising

    The College of Medicine provides students with a supportive network of mentors and advisors. From upperclassmen to faculty members and administrators, there are many options for school and career guidance.

    College of Medicine medical students have a supportive network of mentors and advisors. Academic Support for MD Program Students

    The Student Academic Support Office offers a variety of resources to help MD Program students learn more efficiently and effectively. The academic load in medical school can be a difficult and demanding. Students may seek academic assistance for a variety of reasons. Their goal is to support all students as they adapt their study skills, test taking strategies and personal habits to the demands of the medical curriculum.

    We understand that the amount of material and the pace of the curriculum can present difficulties for many students. Their office is committed to working with students through those challenges.

    The director of academic support is available to meet with students individually or in a small group to identify their learning styles, analyze their study habits and test taking techniques, and to discuss any difficulties that they may be experiencing in their classes.

    We also provide resources to students for the purposes of course preparation, USMLE Step 1 and Step 2 exam preparation or remediation, and other academic matters.

    Faculty Advisor

    All incoming first-year medical students are assigned a faculty advisor. The faculty advisor will meet individually with the student to provide academic and personal support and guidance. Students will also meet with other advisees in small groups to discuss common experiences and learn from each other. Medical students are also assigned a preclinical and clinical peer mentor.

    The Student Success Network Program (Individual or Small Group Tutoring)

    Academic Coaches help students thrive and succeed academically during medical school. They meet with students on a regular basis to review material and draw connections between lectures, conduct lab demonstrations and prepare for exams.

    Big Brother/Big Sister Mentoring Program

    The Big Brother/Big Sister Mentoring Program is a student-run peer advising organization designed to smooth students' transition into medical school by matching members of the incoming class with a second-year student. These student mentors, who are referred to as "Bigs," provide support, answer questions and share information from a student's perspective. Students meet with their Bigs during the first week of school and periodically check in throughout the year.

    Career Development Center

    The Career Development Center provides career counseling and resources to guide medical students in making informed decisions and successfully plan their careers. Career advising is available on an individual basis and through a variety of programs, workshops and specialty interest groups. The Career Development Center also keeps students informed of research opportunities.

    Itzhak Fischer, PhD, with graduate school students at Drexel University College of Medicine. Academic Support for Graduate School Program Students

    Students enrolled in Graduate School programs receive academic support through a variety of mentoring and advising resources. Their goal is to support graduate students in their academic studies and help guide them for success in their future careers.

    Program Director

    Program directors are available for each program in the Graduate School as a resource to students in their respective programs. They are available to students to assist with course selection, academic concerns related to courses, career advice, course requirements, thesis requirements and mentoring.

    Principal Investigator

    Graduate students who are performing research will be in direct contact with their principal investigator who may act not only as a research mentor but also as a resource for advice related to career planning, concerns regarding experiments, authorship and thesis preparation and defense.

    Divisional and Departmental Offices

    Each division in the Graduate School has its own divisional office with academic administrators who can assist students with academic concerns related to courses, course registration, program requirements, thesis preparation, fees, stipends and more.

    The College of Medicine’s basic science departments have offices with administrators who can provide similar assistance. Department administrators are also uniquely available to assist students with questions regarding equipment, stipends and administration of funds from fellowships, awards and grants.

    Center for Learning & Academic Success Services

    The Center for Learning & Academic Success Services (CLASS), located on the first floor of the New College Building, provides a variety of academic support resources to students. They offer course-specific tutoring for students enrolled in the Graduate School of Biomedical Sciences and Professional Studies, as well as workshops on courses such as study skills, time management and test-taking strategies.

    The center also provides peer and professional academic coaches who provide one-on-one assistance for any student at Drexel. The CLASS has a computer lab, printing, anatomical models, supplemental texts and a study space you are welcome to use.

    You can find more information about utilizing services or becoming a peer educator on the CLASS website.

    Career Development

    The Graduate School provides regular professional and career development series to inform graduate students about various career options. Graduate students should refer to the Professional and Career Development website of the Graduate School for more information.

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    Warum sind Cyberrisiken so schwer greifbar?

    Als mehr oder weniger neuartiges Phänomen stellen Cyberrisiken Unternehmen und Versicherer vor besondere Herausforderungen. Nicht nur die neuen Schadenszenarien sind abstrakter oder noch nicht bekannt. Häufig sind immaterielle Werte durch Cyberrisiken in Gefahr. Diese wertvollen Vermögensgegenstände sind schwer bewertbar.

    Obwohl die Gefahr durchaus wahrgenommen wird, unterschätzen viele Firmen ihr eigenes Risiko. Dies liegt unter anderem auch an den Veröffentlichungen zu Cyberrisiken. In der Presse finden sich unzählige Berichte von Cyberattacken auf namhafte und große Unternehmen. Den Weg in die Presse finden eben nur die spektakulären Fälle. Die dort genannten Schadenszenarien werden dann für das eigene Unternehmen als unrealistisch eingestuft. Die für die KMU nicht minder gefährlichen Cyber­attacken werden nur selten publiziert.

    Aufgrund der fehlenden öffentlichen Meldungen von Sicherheitsvorfällen an Sicherheitsbehörden und wegen der fehlenden Presseberichte fällt es schwer, Fakten und Zahlen zur Risikolage zu erheben. Aber ohne diese Grundlage fällt es schwer, in entsprechende Sicherheitsmaßnahmen zu investieren.

    Erklärungsleitfaden anhand eines Ursache-Wirkungs-Modells

    Häufig nähert man sich dem Thema Cyberrisiko anlass- oder eventbezogen, also wenn sich neue Schaden­szenarien wie die weltweite WannaCry-Attacke entwickeln. Häufig wird auch akteursgebunden beleuchtet, wer Angreifer oder Opfer sein kann. Dadurch begrenzt man sich bei dem Thema häufig zu sehr nur auf die Cyberkriminalität. Um dem Thema Cyberrisiko jedoch gerecht zu werden, müssen auch weitere Ursachen hinzugezogen werden.

    Mit einer Kategorisierung kann das Thema ganzheitlich und nachvollziehbar strukturiert werden. Ebenso hilft eine solche Kategorisierung dabei, eine Abgrenzung vorzunehmen, für welche Gefahren Versicherungsschutz über eine etwaige Cyberversicherung besteht und für welche nicht.

    Die Ursachen sind dabei die Risiken, während finanzielle bzw. nicht finanzielle Verluste die Wirkungen sind. Cyberrisiken werden demnach in zwei Hauptursachen eingeteilt. Auf der einen Seite sind die nicht kriminellen Ursachen und auf der anderen Seite die kriminellen Ursachen zu nennen. Beide Ursachen können dabei in drei Untergruppen unterteilt werden.

    Nicht kriminelle Ursachen

    Höhere Gewalt

    Häufig hat man bei dem Thema Cyberrisiko nur die kriminellen Ursachen vor Augen. Aber auch höhere Gewalt kann zu einem empfindlichen Datenverlust führen oder zumindest die Verfügbarkeit von Daten einschränken, indem Rechenzentren durch Naturkatastrophen wie beispielsweise Überschwemmungen oder Erdbeben zerstört werden. Ebenso sind Stromausfälle denkbar.

    Menschliches Versagen/Fehlverhalten

    Als Cyberrisiken sind auch unbeabsichtigtes und menschliches Fehlverhalten denkbar. Hierunter könnte das versehentliche Veröffentlichen von sensiblen Informationen fallen. Möglich sind eine falsche Adressierung, Wahl einer falschen Faxnummer oder das Hochladen sensibler Daten auf einen öffentlichen Bereich der Homepage.

    Technisches Versagen

    Auch Hardwaredefekte können zu einem herben Datenverlust führen. Neben einem Überhitzen von Rechnern sind Kurzschlüsse in Systemtechnik oder sogenannte Headcrashes von Festplatten denkbare Szenarien.

    Kriminelle Ursachen


    Hackerangriffe oder Cyberattacken sind in der Regel die Szenarien, die die Presse dominieren. Häufig wird von spektakulären Datendiebstählen auf große Firmen oder von weltweiten Angriffen mit sogenannten Kryptotrojanern berichtet. Opfer kann am Ende aber jeder werden. Ziele, Methoden und auch das Interesse sind vielfältig. Neben dem finanziellen Interesse können Hackerangriffe auch zur Spionage oder Sabotage eingesetzt werden. Mögliche Hackermethoden sind unter anderem: Social Engineering, Trojaner, DoS-Attacken oder Viren.

    Physischer Angriff

    Die Zielsetzung eines physischen Angriffs ist ähnlich dem eines Hacker­angriffs. Dabei wird nicht auf die Tools eines Hackerangriffs zurückgegriffen, sondern durch das physische Eindringen in Unternehmensgebäude das Ziel erreicht. Häufig sind es Mitarbeiter, die vertrauliche Informationen stehlen, da sie bereits den notwendigen Zugang zu den Daten besitzen.


    Obwohl die Erpressung aufgrund der eingesetzten Methoden auch als Hacker­angriff gewertet werden könnte, ergibt eine Differenzierung Sinn. Erpressungsfälle durch Kryptotrojaner sind eines der häufigsten Schadenszenarien für kleinere und mittelständische Unternehmen. Außerdem sind auch Erpressungsfälle denkbar, bei denen sensible Daten gestohlen wurden und ein Lösegeld gefordert wird, damit sie nicht veröffentlicht oder weiterverkauft werden.

    Ihre Cyberversicherung sollte zumindet folgende Schäden abdecken:


    • Soforthilfe und Forensik-Kosten (Kosten der Ursachenermittlung, Benachrichtigungskosten und Callcenter-Leistung)
    • Krisenkommunikation / PR-Maßnahmen
    • Systemverbesserungen nach einer Cyber-Attacke
    • Aufwendungen vor Eintritt des Versicherungsfalls

    Cyber-Drittschäden (Haftpflicht):

    • Befriedigung oder Abwehr von Ansprüchen Dritter
    • Rechtswidrige elektronische Kommunikation
    • Ansprüche der E-Payment-Serviceprovider
    • Vertragsstrafe wegen der Verletzung von Geheimhaltungspflichten und Datenschutzvereinbarungen
    • Vertragliche Schadenersatzansprüche
    • Vertragliche Haftpflicht bei Datenverarbeitung durch Dritte
    • Rechtsverteidigungskosten


    • Betriebsunterbrechung
    • Betriebsunterbrechung durch Ausfall von Dienstleister (optional)
    • Mehrkosten
    • Wiederherstellung von Daten (auch Entfernen der Schadsoftware)
    • Cyber-Diebstahl: elektronischer Zahlungsverkehr, fehlerhafter Versand von Waren, Telefon-Mehrkosten/erhöhte Nutzungsentgelte
    • Cyber-Erpressung
    • Entschädigung mit Strafcharakter/Bußgeld
    • Ersatz-IT-Hardware
    • Cyber-Betrug