Was ist das eigentlich? Cyberrisiken verständlich erklärt

Es wird viel über Cyberrisiken gesprochen. Oftmals fehlt aber das grundsätzliche Verständnis, was Cyberrisiken überhaupt sind. Ohne diese zu verstehen, lässt sich aber auch kein Versicherungsschutz gestalten.

Beinahe alle Aktivitäten des täglichen Lebens können heute über das Internet abgewickelt werden. Online-Shopping und Online-Banking sind im Alltag angekommen. Diese Entwicklung trifft längst nicht nur auf Privatleute, sondern auch auf Firmen zu. Das Schlagwort Industrie 4.0 verheißt bereits eine zunehmende Vernetzung diverser geschäftlicher Vorgänge über das Internet.

Anbieter von Cyberversicherungen für kleinere und mittelständische Unternehmen (KMU) haben Versicherungen die Erfahrung gemacht, dass trotz dieser eindeutigen Entwicklung Cyberrisiken immer noch unterschätzt werden, da sie als etwas Abstraktes wahrgenommen werden. Für KMU kann dies ein gefährlicher Trugschluss sein, da gerade hier Cyberattacken existenzbedrohende Ausmaße annehmen können. So wird noch häufig gefragt, was Cyberrisiken eigentlich sind. Diese Frage ist mehr als verständlich, denn ohne (Cyber-)Risiken bestünde auch kein Bedarf für eine (Cyber-)Versicherung.

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antithrombin, antithrombin III, AT, AT III, and heparin cofactor activity apply to the same assay. If you cannot find the assay you need, please contact us for assistance.

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Test Order Form [ Download/View File ] » ACA or ACL IgG» ACA or ACL IgM» Activated Protein C Resistance    Screening test for factor V Leiden mutation.» Activated PTT» Activated PTT Mixing Study» ADAMTS13» Anti-Xa» Anticardiolipin IgG Antibody» Anticardiolipin IgM Antibody» Antiphospholipid IgG Antibody» Antiphospholipid IgM Antibody» Antithrombin» Antithrombin III» APC Resistance       Screening test for factor V Leiden mutation.» APCR       Screening test for factor V Leiden mutation.» APTT» APTT Mix» AT» AT III

» Bethesda Titer for Factor IX Inhibitor» Bethesda Titer for Factor VIII Inhibitor

» D-D» D-Di» D-dimer» D-dimer, Quantitative

» ECLT» Euglobulin Lysis

» Factor V Leiden Mutationactivated protein C resistance (APCR) assay should be performed as a screening test. The factor V Leiden mutation test is performed when the APCR is positive. Prior to performing the genetic test for the factor V Leiden mutation, the » Factor VII Activity Assay» Factor VII Functional Assay» Factor VIII Activity Assay» Factor VIII Functional Assay» Factor VIII Inhibitor Titer» Factor X Activity Assay» Factor X Functional Assay» Factor XI Activity Assay» Factor XI Functional Assay» Factor XII Activity Assay» Factor XII Functional Assay» Fibrinogen» FII» Fitzgerald Factor Activity Assay» FIX» FIX Inh» FIX Inhibitor» Fletcher Factor Activity Assay» FV» FVII» FVIII» FVIII Inh» FVIII Inhibitor» FVL» FX» FXI» FXII» Heparin Cofactor Activity» High Molecular Weight Kininogen Assay (Flaujeac Factor)» HMW Kininogen Assay» HMWK Assay

» INR

» LAC» Leiden Gene Mutation

Prior to performing the genetic test for the factor V Leiden mutation, the activated protein C resistance (APCR) assay should be performed as a screening test. The factor V Leiden mutation test is performed when the APCR is positive » LMWH Anti-Xa Assay» Low Molecular Weight Heparin Anti-Xa Assay» Low-dose RIPA» Low-dose Ristocetin Induced Platelet Aggregation» Lupus Anticoagulant Profile

» Non-specific inhibitor

» Partial Thromboplastin Time» Partial Thromboplastin Time Mixing Study» Partial Thromboplastin Time Substitution» PC» PK Assay» Platelet Aggregation» Platelet Aggregometry» Platelet Lumiaggregometry» PLT AGG» Prekallikrein Activity Assay» Protein C Activity» Protein C Functional» Protein S Activity» Protein S Functional (free)» Prothrombin Assay» Prothrombin Mutation 20210» Prothrombin Mutation G20210A» Prothrombin Time» Prothrombin Time Mixing Study» Prothrombin Time Substitution» Protime» Protime Mixing Study» PS» PT» PT 20210» PT Mix» PT Substitution» PT/INR» PTT» PTT Mixing Study» PTT Substitution» Reptilase Time, Plasma» Ristocetin Cofactor, Plasma» Ristocetin Response Curve» Screen for Factor V Leiden» TCT» Thrombin Clotting Time» Thrombin Time, Plasma» Thrombotic Thrombocytopenic Purpura» TT

» UFH Anti-Xa Assay» Unfractionated Heparin Anti-Xa Assay» Von Willebrand Disease Profile» Von Willebrand Factor Activity» Von Willebrand Factor Antigen» Von Willebrand Factor Cleaving Protease» Von Willebrand Factor Multimeric Analysis» Von Willebrand Factor Multimers» Von Willebrand Profile, Plasma» VWD» VWF Activity» VWF Ag» VWF Cleaving Protease» VWF:RCo


 


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Warum sind Cyberrisiken so schwer greifbar?

Als mehr oder weniger neuartiges Phänomen stellen Cyberrisiken Unternehmen und Versicherer vor besondere Herausforderungen. Nicht nur die neuen Schadenszenarien sind abstrakter oder noch nicht bekannt. Häufig sind immaterielle Werte durch Cyberrisiken in Gefahr. Diese wertvollen Vermögensgegenstände sind schwer bewertbar.

Obwohl die Gefahr durchaus wahrgenommen wird, unterschätzen viele Firmen ihr eigenes Risiko. Dies liegt unter anderem auch an den Veröffentlichungen zu Cyberrisiken. In der Presse finden sich unzählige Berichte von Cyberattacken auf namhafte und große Unternehmen. Den Weg in die Presse finden eben nur die spektakulären Fälle. Die dort genannten Schadenszenarien werden dann für das eigene Unternehmen als unrealistisch eingestuft. Die für die KMU nicht minder gefährlichen Cyber­attacken werden nur selten publiziert.

Aufgrund der fehlenden öffentlichen Meldungen von Sicherheitsvorfällen an Sicherheitsbehörden und wegen der fehlenden Presseberichte fällt es schwer, Fakten und Zahlen zur Risikolage zu erheben. Aber ohne diese Grundlage fällt es schwer, in entsprechende Sicherheitsmaßnahmen zu investieren.

Erklärungsleitfaden anhand eines Ursache-Wirkungs-Modells

Häufig nähert man sich dem Thema Cyberrisiko anlass- oder eventbezogen, also wenn sich neue Schaden­szenarien wie die weltweite WannaCry-Attacke entwickeln. Häufig wird auch akteursgebunden beleuchtet, wer Angreifer oder Opfer sein kann. Dadurch begrenzt man sich bei dem Thema häufig zu sehr nur auf die Cyberkriminalität. Um dem Thema Cyberrisiko jedoch gerecht zu werden, müssen auch weitere Ursachen hinzugezogen werden.

Mit einer Kategorisierung kann das Thema ganzheitlich und nachvollziehbar strukturiert werden. Ebenso hilft eine solche Kategorisierung dabei, eine Abgrenzung vorzunehmen, für welche Gefahren Versicherungsschutz über eine etwaige Cyberversicherung besteht und für welche nicht.

Die Ursachen sind dabei die Risiken, während finanzielle bzw. nicht finanzielle Verluste die Wirkungen sind. Cyberrisiken werden demnach in zwei Hauptursachen eingeteilt. Auf der einen Seite sind die nicht kriminellen Ursachen und auf der anderen Seite die kriminellen Ursachen zu nennen. Beide Ursachen können dabei in drei Untergruppen unterteilt werden.

Nicht kriminelle Ursachen

Höhere Gewalt

Häufig hat man bei dem Thema Cyberrisiko nur die kriminellen Ursachen vor Augen. Aber auch höhere Gewalt kann zu einem empfindlichen Datenverlust führen oder zumindest die Verfügbarkeit von Daten einschränken, indem Rechenzentren durch Naturkatastrophen wie beispielsweise Überschwemmungen oder Erdbeben zerstört werden. Ebenso sind Stromausfälle denkbar.

Menschliches Versagen/Fehlverhalten

Als Cyberrisiken sind auch unbeabsichtigtes und menschliches Fehlverhalten denkbar. Hierunter könnte das versehentliche Veröffentlichen von sensiblen Informationen fallen. Möglich sind eine falsche Adressierung, Wahl einer falschen Faxnummer oder das Hochladen sensibler Daten auf einen öffentlichen Bereich der Homepage.

Technisches Versagen

Auch Hardwaredefekte können zu einem herben Datenverlust führen. Neben einem Überhitzen von Rechnern sind Kurzschlüsse in Systemtechnik oder sogenannte Headcrashes von Festplatten denkbare Szenarien.

Kriminelle Ursachen

Hackerangriffe

Hackerangriffe oder Cyberattacken sind in der Regel die Szenarien, die die Presse dominieren. Häufig wird von spektakulären Datendiebstählen auf große Firmen oder von weltweiten Angriffen mit sogenannten Kryptotrojanern berichtet. Opfer kann am Ende aber jeder werden. Ziele, Methoden und auch das Interesse sind vielfältig. Neben dem finanziellen Interesse können Hackerangriffe auch zur Spionage oder Sabotage eingesetzt werden. Mögliche Hackermethoden sind unter anderem: Social Engineering, Trojaner, DoS-Attacken oder Viren.

Physischer Angriff

Die Zielsetzung eines physischen Angriffs ist ähnlich dem eines Hacker­angriffs. Dabei wird nicht auf die Tools eines Hackerangriffs zurückgegriffen, sondern durch das physische Eindringen in Unternehmensgebäude das Ziel erreicht. Häufig sind es Mitarbeiter, die vertrauliche Informationen stehlen, da sie bereits den notwendigen Zugang zu den Daten besitzen.

Erpressung

Obwohl die Erpressung aufgrund der eingesetzten Methoden auch als Hacker­angriff gewertet werden könnte, ergibt eine Differenzierung Sinn. Erpressungsfälle durch Kryptotrojaner sind eines der häufigsten Schadenszenarien für kleinere und mittelständische Unternehmen. Außerdem sind auch Erpressungsfälle denkbar, bei denen sensible Daten gestohlen wurden und ein Lösegeld gefordert wird, damit sie nicht veröffentlicht oder weiterverkauft werden.

Ihre Cyberversicherung sollte zumindet folgende Schäden abdecken:

Cyber-Kosten:

  • Soforthilfe und Forensik-Kosten (Kosten der Ursachenermittlung, Benachrichtigungskosten und Callcenter-Leistung)
  • Krisenkommunikation / PR-Maßnahmen
  • Systemverbesserungen nach einer Cyber-Attacke
  • Aufwendungen vor Eintritt des Versicherungsfalls

Cyber-Drittschäden (Haftpflicht):

  • Befriedigung oder Abwehr von Ansprüchen Dritter
  • Rechtswidrige elektronische Kommunikation
  • Ansprüche der E-Payment-Serviceprovider
  • Vertragsstrafe wegen der Verletzung von Geheimhaltungspflichten und Datenschutzvereinbarungen
  • Vertragliche Schadenersatzansprüche
  • Vertragliche Haftpflicht bei Datenverarbeitung durch Dritte
  • Rechtsverteidigungskosten

Cyber-Eigenschäden:

  • Betriebsunterbrechung
  • Betriebsunterbrechung durch Ausfall von Dienstleister (optional)
  • Mehrkosten
  • Wiederherstellung von Daten (auch Entfernen der Schadsoftware)
  • Cyber-Diebstahl: elektronischer Zahlungsverkehr, fehlerhafter Versand von Waren, Telefon-Mehrkosten/erhöhte Nutzungsentgelte
  • Cyber-Erpressung
  • Entschädigung mit Strafcharakter/Bußgeld
  • Ersatz-IT-Hardware
  • Cyber-Betrug