Was ist das eigentlich? Cyberrisiken verständlich erklärt

Es wird viel über Cyberrisiken gesprochen. Oftmals fehlt aber das grundsätzliche Verständnis, was Cyberrisiken überhaupt sind. Ohne diese zu verstehen, lässt sich aber auch kein Versicherungsschutz gestalten.

Beinahe alle Aktivitäten des täglichen Lebens können heute über das Internet abgewickelt werden. Online-Shopping und Online-Banking sind im Alltag angekommen. Diese Entwicklung trifft längst nicht nur auf Privatleute, sondern auch auf Firmen zu. Das Schlagwort Industrie 4.0 verheißt bereits eine zunehmende Vernetzung diverser geschäftlicher Vorgänge über das Internet.

Anbieter von Cyberversicherungen für kleinere und mittelständische Unternehmen (KMU) haben Versicherungen die Erfahrung gemacht, dass trotz dieser eindeutigen Entwicklung Cyberrisiken immer noch unterschätzt werden, da sie als etwas Abstraktes wahrgenommen werden. Für KMU kann dies ein gefährlicher Trugschluss sein, da gerade hier Cyberattacken existenzbedrohende Ausmaße annehmen können. So wird noch häufig gefragt, was Cyberrisiken eigentlich sind. Diese Frage ist mehr als verständlich, denn ohne (Cyber-)Risiken bestünde auch kein Bedarf für eine (Cyber-)Versicherung.

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Exam Number : 5V0-62.19
Exam Name : VMware Workspace ONE Design and Advanced Integration Specialist
Vendor Name : Vmware
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5V0-62.19 exam Format | 5V0-62.19 Course Contents | 5V0-62.19 Course Outline | 5V0-62.19 exam Syllabus | 5V0-62.19 exam Objectives


Exam Details
The VMware Workspace ONE Design and Advanced Integration Specialist 2019 badge holder is a technical expert that understands how to design, deploy and support the ongoing management of a Workspace ONE app catalog. Achieving this badge validates a deep understanding of how to integrate and configure an identity provider, define the correct application access rights with the help of access policies, and how to achieve single sign-on and multi-factor authentication.

Section 1- Introduction
Section 2- Authentication Method Deep-dive
Section 3- Mobile SSO
Objective 3.1 Outline the work flow of iOS and Android Mobile SSO
Objective 3.2 Configure Mobile SSO for iOS native applications
Objective 3.3 Configure Mobile SSO for Android native applications
Section 4- Single Sign-On for Application
Objective 4.1 Configure web application SSO with SAML protocol
Objective 4.2 Configure web application SSO with OAuth 2.0 protocol
Section 5- Azure AD and Office 365 Integration
Objective 5.1 Given a use case Azure AD with Workspace ONE, identify the implementation flow that should be used.
Objective 5.2 Outline the steps of configuring Office 365 SSO with VMware Identity Manager
Objective 5.3 Outline the steps of integrating Azure AD as a 3rd party identity provider for Workspace ONE
Section 6- Integration with Okta
Objective 6.1 Outline the workflow of Okta integration
Objective 6.2 Outline the steps of integrating Okta as the identity provider
Objective 6.3 Outline the steps of integrating Okta as the service provider
6.4 Objective: Add Okta applications to Workspace ONE.
Section 7- Additional 3rd Party IDP Integration
Objective 7.1 Outline the steps of integrating with AD FS
Objective 7.2 Outline the steps of integrating with PING
Objective 7.3 Configure a 3rd party identity provider in the VMware Identity Manager console
Objective 7.4 Configure authentication methods for the integrated 3rd party identity providers Objective 7.5 Modify access policies to accommodate the integrated 3rd party identity providers
Section 8- Advanced Configurations
Objective 8.1 Configure the steps of the workflow of UAG identity bridging
Objective 8.2 Outline the steps of incorporating IP restrictions into Conditional Access
Objective 8.3 Outline the high-level steps of configuring KCD with SEG
Section 9- Workspace ONE AirLift
Objective 9.1 Outline the steps of Workspace ONE AirLift deployment
Objective 9.2 Configure environment settings in the Workspace ONE AirLift management interface
Objective 9.3 Migrate collections and applications from SCCM to Workspace ONE UEM
Objective 9.4 Enroll Windows 10 endpoints into co-management
Section 10- 10 Integrating with Horizon
Objective 10.1Analyze/Apply (Scenario) Configure VIDM connector for Horizon.
Section 11- Workspace ONE Plan and Design Course Introduction
Section 12- Workspace ONE Plan and Design Fundamentals
Section 13- Identifying Use Cases
Objective 13.1 Identify the key Workspace ONE UEM use cases
Objective 13.2 Identify the key VMware Identity Manager use cases
Objective 13.3 Identify the key Horizon use cases
Objective 13.4 Collect use cases and user experience requirement for VMware solution design
Objective 13.5 Identify design considerations when joint VMware solutions are integrated, (for example: WorkSpace ONE, UEM, and VMware Horizons.)
Section 14- Creating Logical and Physical Designs
Objective 14.1Design the high-level logical solution architecture
Objective 14.2Analyze/Apply (Scenario) Validate the logical solution architecture
Objective 14.3Analyze/Apply (Scenario) Create the physical solution architecture
Objective 14.4Analyze/Apply (Scenario) Validate the physical solution architecture
Objective 14.5Analyze/Apply (Scenario) Design appropriate Workspace ONE solution rollout plan for end users
Section 15- Workspace ONE Solution Delivery



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Warum sind Cyberrisiken so schwer greifbar?

Als mehr oder weniger neuartiges Phänomen stellen Cyberrisiken Unternehmen und Versicherer vor besondere Herausforderungen. Nicht nur die neuen Schadenszenarien sind abstrakter oder noch nicht bekannt. Häufig sind immaterielle Werte durch Cyberrisiken in Gefahr. Diese wertvollen Vermögensgegenstände sind schwer bewertbar.

Obwohl die Gefahr durchaus wahrgenommen wird, unterschätzen viele Firmen ihr eigenes Risiko. Dies liegt unter anderem auch an den Veröffentlichungen zu Cyberrisiken. In der Presse finden sich unzählige Berichte von Cyberattacken auf namhafte und große Unternehmen. Den Weg in die Presse finden eben nur die spektakulären Fälle. Die dort genannten Schadenszenarien werden dann für das eigene Unternehmen als unrealistisch eingestuft. Die für die KMU nicht minder gefährlichen Cyber­attacken werden nur selten publiziert.

Aufgrund der fehlenden öffentlichen Meldungen von Sicherheitsvorfällen an Sicherheitsbehörden und wegen der fehlenden Presseberichte fällt es schwer, Fakten und Zahlen zur Risikolage zu erheben. Aber ohne diese Grundlage fällt es schwer, in entsprechende Sicherheitsmaßnahmen zu investieren.

Erklärungsleitfaden anhand eines Ursache-Wirkungs-Modells

Häufig nähert man sich dem Thema Cyberrisiko anlass- oder eventbezogen, also wenn sich neue Schaden­szenarien wie die weltweite WannaCry-Attacke entwickeln. Häufig wird auch akteursgebunden beleuchtet, wer Angreifer oder Opfer sein kann. Dadurch begrenzt man sich bei dem Thema häufig zu sehr nur auf die Cyberkriminalität. Um dem Thema Cyberrisiko jedoch gerecht zu werden, müssen auch weitere Ursachen hinzugezogen werden.

Mit einer Kategorisierung kann das Thema ganzheitlich und nachvollziehbar strukturiert werden. Ebenso hilft eine solche Kategorisierung dabei, eine Abgrenzung vorzunehmen, für welche Gefahren Versicherungsschutz über eine etwaige Cyberversicherung besteht und für welche nicht.

Die Ursachen sind dabei die Risiken, während finanzielle bzw. nicht finanzielle Verluste die Wirkungen sind. Cyberrisiken werden demnach in zwei Hauptursachen eingeteilt. Auf der einen Seite sind die nicht kriminellen Ursachen und auf der anderen Seite die kriminellen Ursachen zu nennen. Beide Ursachen können dabei in drei Untergruppen unterteilt werden.

Nicht kriminelle Ursachen

Höhere Gewalt

Häufig hat man bei dem Thema Cyberrisiko nur die kriminellen Ursachen vor Augen. Aber auch höhere Gewalt kann zu einem empfindlichen Datenverlust führen oder zumindest die Verfügbarkeit von Daten einschränken, indem Rechenzentren durch Naturkatastrophen wie beispielsweise Überschwemmungen oder Erdbeben zerstört werden. Ebenso sind Stromausfälle denkbar.

Menschliches Versagen/Fehlverhalten

Als Cyberrisiken sind auch unbeabsichtigtes und menschliches Fehlverhalten denkbar. Hierunter könnte das versehentliche Veröffentlichen von sensiblen Informationen fallen. Möglich sind eine falsche Adressierung, Wahl einer falschen Faxnummer oder das Hochladen sensibler Daten auf einen öffentlichen Bereich der Homepage.

Technisches Versagen

Auch Hardwaredefekte können zu einem herben Datenverlust führen. Neben einem Überhitzen von Rechnern sind Kurzschlüsse in Systemtechnik oder sogenannte Headcrashes von Festplatten denkbare Szenarien.

Kriminelle Ursachen

Hackerangriffe

Hackerangriffe oder Cyberattacken sind in der Regel die Szenarien, die die Presse dominieren. Häufig wird von spektakulären Datendiebstählen auf große Firmen oder von weltweiten Angriffen mit sogenannten Kryptotrojanern berichtet. Opfer kann am Ende aber jeder werden. Ziele, Methoden und auch das Interesse sind vielfältig. Neben dem finanziellen Interesse können Hackerangriffe auch zur Spionage oder Sabotage eingesetzt werden. Mögliche Hackermethoden sind unter anderem: Social Engineering, Trojaner, DoS-Attacken oder Viren.

Physischer Angriff

Die Zielsetzung eines physischen Angriffs ist ähnlich dem eines Hacker­angriffs. Dabei wird nicht auf die Tools eines Hackerangriffs zurückgegriffen, sondern durch das physische Eindringen in Unternehmensgebäude das Ziel erreicht. Häufig sind es Mitarbeiter, die vertrauliche Informationen stehlen, da sie bereits den notwendigen Zugang zu den Daten besitzen.

Erpressung

Obwohl die Erpressung aufgrund der eingesetzten Methoden auch als Hacker­angriff gewertet werden könnte, ergibt eine Differenzierung Sinn. Erpressungsfälle durch Kryptotrojaner sind eines der häufigsten Schadenszenarien für kleinere und mittelständische Unternehmen. Außerdem sind auch Erpressungsfälle denkbar, bei denen sensible Daten gestohlen wurden und ein Lösegeld gefordert wird, damit sie nicht veröffentlicht oder weiterverkauft werden.

Ihre Cyberversicherung sollte zumindet folgende Schäden abdecken:

Cyber-Kosten:

  • Soforthilfe und Forensik-Kosten (Kosten der Ursachenermittlung, Benachrichtigungskosten und Callcenter-Leistung)
  • Krisenkommunikation / PR-Maßnahmen
  • Systemverbesserungen nach einer Cyber-Attacke
  • Aufwendungen vor Eintritt des Versicherungsfalls

Cyber-Drittschäden (Haftpflicht):

  • Befriedigung oder Abwehr von Ansprüchen Dritter
  • Rechtswidrige elektronische Kommunikation
  • Ansprüche der E-Payment-Serviceprovider
  • Vertragsstrafe wegen der Verletzung von Geheimhaltungspflichten und Datenschutzvereinbarungen
  • Vertragliche Schadenersatzansprüche
  • Vertragliche Haftpflicht bei Datenverarbeitung durch Dritte
  • Rechtsverteidigungskosten

Cyber-Eigenschäden:

  • Betriebsunterbrechung
  • Betriebsunterbrechung durch Ausfall von Dienstleister (optional)
  • Mehrkosten
  • Wiederherstellung von Daten (auch Entfernen der Schadsoftware)
  • Cyber-Diebstahl: elektronischer Zahlungsverkehr, fehlerhafter Versand von Waren, Telefon-Mehrkosten/erhöhte Nutzungsentgelte
  • Cyber-Erpressung
  • Entschädigung mit Strafcharakter/Bußgeld
  • Ersatz-IT-Hardware
  • Cyber-Betrug