Was ist das eigentlich? Cyberrisiken verständlich erklärt

Es wird viel über Cyberrisiken gesprochen. Oftmals fehlt aber das grundsätzliche Verständnis, was Cyberrisiken überhaupt sind. Ohne diese zu verstehen, lässt sich aber auch kein Versicherungsschutz gestalten.

Beinahe alle Aktivitäten des täglichen Lebens können heute über das Internet abgewickelt werden. Online-Shopping und Online-Banking sind im Alltag angekommen. Diese Entwicklung trifft längst nicht nur auf Privatleute, sondern auch auf Firmen zu. Das Schlagwort Industrie 4.0 verheißt bereits eine zunehmende Vernetzung diverser geschäftlicher Vorgänge über das Internet.

Anbieter von Cyberversicherungen für kleinere und mittelständische Unternehmen (KMU) haben Versicherungen die Erfahrung gemacht, dass trotz dieser eindeutigen Entwicklung Cyberrisiken immer noch unterschätzt werden, da sie als etwas Abstraktes wahrgenommen werden. Für KMU kann dies ein gefährlicher Trugschluss sein, da gerade hier Cyberattacken existenzbedrohende Ausmaße annehmen können. So wird noch häufig gefragt, was Cyberrisiken eigentlich sind. Diese Frage ist mehr als verständlich, denn ohne (Cyber-)Risiken bestünde auch kein Bedarf für eine (Cyber-)Versicherung.

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Cisco’s Chief People, Policy & Purpose Officer Fran Katsoudas: The C-Suite Interview

No result found, try new keyword!When Fran Katsoudas applied for a job at Cisco 27 years ago, she showed up to the wrong interview. She's been pivoting to what the company needs and where the world is going ever since.

Five Cisco Networking Academy Partners Receive Golden Bridge Award Honors

No result found, try new keyword!Cisco Networking Academy continues to be one of the longest-standing IT skills-to-jobs programs of its kind, in the ...

Cisco Systems Inc.: How Cisco's Commitment to DEI Helped It Keep One of Its Best Employees for 23 Years

NORTHAMPTON, MA / ACCESSWIRE / August 17, 2023 / Cisco Systems Inc.Cisco Systems Inc., Thursday, August 17, 2023, Press release picture

A company isn't crowned "best place to work in the U.S." for a third year in a row by chance. It takes intentionality, awareness, and commitment. From publicly dedicating $300-million-dollars to support social justice, to internally holding leaders accountable for sponsoring the next generation of diverse talent through The Multiplier Effect (TME)-Cisco's dedication is always bold. And the accountability is always there.

To build on its purpose of Powering an Inclusive Future for All, Cisco offers nearly 20 diversity, equity, and inclusion (DEI) programs and events. Last fiscal year, more than 2,500 Cisconians accumulated almost 34,000 hours of structured DEI learning. Nakia Stringfield was one of them.

Owning your career takes initiative

Nakia is a director on Cisco's Customer Experience team and has been a proud Cisconian for 23 years. However, there was a time earlier in her career where she contemplated resigning. This all changed when she attended a life-changing conference in 2008.

"The Simmons Women Leadership Conference was my first time going to a large professional event targeted at women, helping to empower and develop leaders," Nakia says. She saw women of different backgrounds including some who looked like her, proudly speaking as their true selves. And this meant a lot. As a Black woman who grew up in the rural southern United States, Nakia went from sometimes being the only woman and/or person of color in the room, to being in a room filled with women of different backgrounds who were current or aspiring leaders. It was powerful.

"I got a booster shot of confidence and encouragement. It was empowering to see people who have been on the same journey as me and have navigated challenges. I realized I needed to stay in those spaces every so often to be inspired to keep going. If those women at Simmons can go from engineers, to leaders, to CEOs-why can't I?"

Owning your career takes opportunity

Roughly half of Cisco's DEI programs are available through strategic partnerships and conferences like Simmons. And Nakia has worked her way to attending many. In the years since Simmons, she's also participated in the Executive Leadership Council, Information Technology Senior Management Forum, and Management Leadership for Tomorrow-programs all dedicated to developing leaders.

Through Cisco's own learning and development solutions, Nakia has attended Next Generation Leaders, where managers and employees develop trust as a foundation for connecting across difference. She's also been a sponsee and currently sponsors four people of different backgrounds through The Multiplier Effect (TME).

And, as a member of Connected Black Professional (CBP), Nakia participates in reverse mentoring which partners staff with senior executives to bridge gaps in differences and understanding. CBP is one of Cisco's 28 Inclusive Communities where more than 30,000 employees can connect, develop leadership skills, and serve as change agents.

"These programs taught me more about showing up, networking strategically, and advocating for myself and others," reflects Nakia. "They're not the only reason I was promoted, but I know they were key factors in how I showed up as a leader in the organization and marketplace. They were transformational."

Owning your career takes an investment

For years, companies treated DEI like leg day at the gym. They knew they should do it, skipped it anyway, and hoped it'd go unnoticed.

But jobseekers and current employees are more aware than ever. Today, DEI is a critical building block for a successful business, and the numbers back this up:

  • 86% of job candidates globally say DEI in the workplace is important to them. [1]
  • Diverse companies are 25% more likely to have above-average profitability. [2]
  • Companies with inclusive cultures have 22% lower turnover rates. [3]
  • Creating spaces for DEI learning is a vital part of Cisco's DNA. Leadership recognizes the need to foster a diverse and inclusive workforce to create a workplace where employees feel valued, respected, and empowered to reach their full potential. This also helps Cisco attract and retain the best talent possible-like Nakia-and is one reason why almost half of its workforce has been with the company for more than five years [4] despite the Great Resignation.

    Nakia invested in herself by taking full ownership of her career journey through Cisco's DEI programs. And these programs continue to provide a learning environment for her growth at every turn. It's why she's still here and plans to be for years to come.

    Contact the DEI registrations team if you're a Cisconian interested in learning more about how you can own your career through DEI programs and events.

    For everyone else, learn more about Cisco's commitment to DEI work and powering an inclusive future for all by studying the 2022 Purpose Report and Cisco's 12 Social Justice Actions.

    See what others are saying about DEI learning and development at Cisco!

    "NGL was/is one of the best programs for developing new leadership talent. NGL allowed me and my manager, Christopher Whittaker, to understand how one's culture plays a major part in development. I was fortunate that my manager, Chris is African American, so they were able to understand their position on a unique level. Being able to communicate with other leaders while having disruptive/tough conversations was invaluable." Bryan Stewart, Next Generation Leaders

    "Lesbians Who Tech was the best conference I have been to. The opportunities to learn spanned multiple aspects of technology (to include data) and diverse possibilities on how to continue to evolve as a human being in the workplace. In my view, this is particularly vital for those of us who work in tech, which continues to dramatically shape the world in which they live." - Anonymous, Lesbians Who Tech

    "What a great conference! As usual, the HITEC conference is invigorating, and plants seeds for next wave of innovation." - Sol Solorzano, Hispanic Information Technology Executive Council

    [1] Diversity and Inclusion in Hiring (Hiring.Monster.ca)

    [2] Diversity wins. How inclusion matters (McKinsey & Company - May 2020 - PDF)

    [3] Inclusive Mobility: How Mobilizing a Diverse Workforce Can Drive Business Performance (Deloitte - PDF)

    [4] Great Place to Work - Cisco - Certified Aug 2033 - Aug 2024 USA

    View original content here.

    View additional multimedia and more ESG storytelling from Cisco Systems Inc. on 3blmedia.com.

    Contact Info:Spokesperson: Cisco Systems Inc.Website: https://www.3blmedia.com/profiles/cisco-systems-incEmail: info@3blmedia.com

    SOURCE: Cisco Systems Inc.

    View source version on accesswire.com:https://www.accesswire.com/774825/How-Ciscos-Commitment-to-DEI-Helped-It-Keep-One-of-Its-Best-Employees-for-23-Years-and-Counting

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    Warum sind Cyberrisiken so schwer greifbar?

    Als mehr oder weniger neuartiges Phänomen stellen Cyberrisiken Unternehmen und Versicherer vor besondere Herausforderungen. Nicht nur die neuen Schadenszenarien sind abstrakter oder noch nicht bekannt. Häufig sind immaterielle Werte durch Cyberrisiken in Gefahr. Diese wertvollen Vermögensgegenstände sind schwer bewertbar.

    Obwohl die Gefahr durchaus wahrgenommen wird, unterschätzen viele Firmen ihr eigenes Risiko. Dies liegt unter anderem auch an den Veröffentlichungen zu Cyberrisiken. In der Presse finden sich unzählige Berichte von Cyberattacken auf namhafte und große Unternehmen. Den Weg in die Presse finden eben nur die spektakulären Fälle. Die dort genannten Schadenszenarien werden dann für das eigene Unternehmen als unrealistisch eingestuft. Die für die KMU nicht minder gefährlichen Cyber­attacken werden nur selten publiziert.

    Aufgrund der fehlenden öffentlichen Meldungen von Sicherheitsvorfällen an Sicherheitsbehörden und wegen der fehlenden Presseberichte fällt es schwer, Fakten und Zahlen zur Risikolage zu erheben. Aber ohne diese Grundlage fällt es schwer, in entsprechende Sicherheitsmaßnahmen zu investieren.

    Erklärungsleitfaden anhand eines Ursache-Wirkungs-Modells

    Häufig nähert man sich dem Thema Cyberrisiko anlass- oder eventbezogen, also wenn sich neue Schaden­szenarien wie die weltweite WannaCry-Attacke entwickeln. Häufig wird auch akteursgebunden beleuchtet, wer Angreifer oder Opfer sein kann. Dadurch begrenzt man sich bei dem Thema häufig zu sehr nur auf die Cyberkriminalität. Um dem Thema Cyberrisiko jedoch gerecht zu werden, müssen auch weitere Ursachen hinzugezogen werden.

    Mit einer Kategorisierung kann das Thema ganzheitlich und nachvollziehbar strukturiert werden. Ebenso hilft eine solche Kategorisierung dabei, eine Abgrenzung vorzunehmen, für welche Gefahren Versicherungsschutz über eine etwaige Cyberversicherung besteht und für welche nicht.

    Die Ursachen sind dabei die Risiken, während finanzielle bzw. nicht finanzielle Verluste die Wirkungen sind. Cyberrisiken werden demnach in zwei Hauptursachen eingeteilt. Auf der einen Seite sind die nicht kriminellen Ursachen und auf der anderen Seite die kriminellen Ursachen zu nennen. Beide Ursachen können dabei in drei Untergruppen unterteilt werden.

    Nicht kriminelle Ursachen

    Höhere Gewalt

    Häufig hat man bei dem Thema Cyberrisiko nur die kriminellen Ursachen vor Augen. Aber auch höhere Gewalt kann zu einem empfindlichen Datenverlust führen oder zumindest die Verfügbarkeit von Daten einschränken, indem Rechenzentren durch Naturkatastrophen wie beispielsweise Überschwemmungen oder Erdbeben zerstört werden. Ebenso sind Stromausfälle denkbar.

    Menschliches Versagen/Fehlverhalten

    Als Cyberrisiken sind auch unbeabsichtigtes und menschliches Fehlverhalten denkbar. Hierunter könnte das versehentliche Veröffentlichen von sensiblen Informationen fallen. Möglich sind eine falsche Adressierung, Wahl einer falschen Faxnummer oder das Hochladen sensibler Daten auf einen öffentlichen Bereich der Homepage.

    Technisches Versagen

    Auch Hardwaredefekte können zu einem herben Datenverlust führen. Neben einem Überhitzen von Rechnern sind Kurzschlüsse in Systemtechnik oder sogenannte Headcrashes von Festplatten denkbare Szenarien.

    Kriminelle Ursachen


    Hackerangriffe oder Cyberattacken sind in der Regel die Szenarien, die die Presse dominieren. Häufig wird von spektakulären Datendiebstählen auf große Firmen oder von weltweiten Angriffen mit sogenannten Kryptotrojanern berichtet. Opfer kann am Ende aber jeder werden. Ziele, Methoden und auch das Interesse sind vielfältig. Neben dem finanziellen Interesse können Hackerangriffe auch zur Spionage oder Sabotage eingesetzt werden. Mögliche Hackermethoden sind unter anderem: Social Engineering, Trojaner, DoS-Attacken oder Viren.

    Physischer Angriff

    Die Zielsetzung eines physischen Angriffs ist ähnlich dem eines Hacker­angriffs. Dabei wird nicht auf die Tools eines Hackerangriffs zurückgegriffen, sondern durch das physische Eindringen in Unternehmensgebäude das Ziel erreicht. Häufig sind es Mitarbeiter, die vertrauliche Informationen stehlen, da sie bereits den notwendigen Zugang zu den Daten besitzen.


    Obwohl die Erpressung aufgrund der eingesetzten Methoden auch als Hacker­angriff gewertet werden könnte, ergibt eine Differenzierung Sinn. Erpressungsfälle durch Kryptotrojaner sind eines der häufigsten Schadenszenarien für kleinere und mittelständische Unternehmen. Außerdem sind auch Erpressungsfälle denkbar, bei denen sensible Daten gestohlen wurden und ein Lösegeld gefordert wird, damit sie nicht veröffentlicht oder weiterverkauft werden.

    Ihre Cyberversicherung sollte zumindet folgende Schäden abdecken:


    • Soforthilfe und Forensik-Kosten (Kosten der Ursachenermittlung, Benachrichtigungskosten und Callcenter-Leistung)
    • Krisenkommunikation / PR-Maßnahmen
    • Systemverbesserungen nach einer Cyber-Attacke
    • Aufwendungen vor Eintritt des Versicherungsfalls

    Cyber-Drittschäden (Haftpflicht):

    • Befriedigung oder Abwehr von Ansprüchen Dritter
    • Rechtswidrige elektronische Kommunikation
    • Ansprüche der E-Payment-Serviceprovider
    • Vertragsstrafe wegen der Verletzung von Geheimhaltungspflichten und Datenschutzvereinbarungen
    • Vertragliche Schadenersatzansprüche
    • Vertragliche Haftpflicht bei Datenverarbeitung durch Dritte
    • Rechtsverteidigungskosten


    • Betriebsunterbrechung
    • Betriebsunterbrechung durch Ausfall von Dienstleister (optional)
    • Mehrkosten
    • Wiederherstellung von Daten (auch Entfernen der Schadsoftware)
    • Cyber-Diebstahl: elektronischer Zahlungsverkehr, fehlerhafter Versand von Waren, Telefon-Mehrkosten/erhöhte Nutzungsentgelte
    • Cyber-Erpressung
    • Entschädigung mit Strafcharakter/Bußgeld
    • Ersatz-IT-Hardware
    • Cyber-Betrug