Was ist das eigentlich? Cyberrisiken verständlich erklärt
Es wird viel über Cyberrisiken gesprochen. Oftmals fehlt aber das grundsätzliche Verständnis, was Cyberrisiken überhaupt sind. Ohne diese zu verstehen, lässt sich aber auch kein Versicherungsschutz gestalten.
Beinahe alle Aktivitäten des täglichen Lebens können heute über das Internet abgewickelt werden. Online-Shopping und Online-Banking sind im Alltag angekommen. Diese Entwicklung trifft längst nicht nur auf Privatleute, sondern auch auf Firmen zu. Das Schlagwort Industrie 4.0 verheißt bereits eine zunehmende Vernetzung diverser geschäftlicher Vorgänge über das Internet.
Anbieter von Cyberversicherungen für kleinere und mittelständische Unternehmen (KMU) haben Versicherungen die Erfahrung gemacht, dass trotz dieser eindeutigen Entwicklung Cyberrisiken immer noch unterschätzt werden, da sie als etwas Abstraktes wahrgenommen werden. Für KMU kann dies ein gefährlicher Trugschluss sein, da gerade hier Cyberattacken existenzbedrohende Ausmaße annehmen können. So wird noch häufig gefragt, was Cyberrisiken eigentlich sind. Diese Frage ist mehr als verständlich, denn ohne (Cyber-)Risiken bestünde auch kein Bedarf für eine (Cyber-)Versicherung.
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![]() Genesys GE0-803 : GCP8-System Consultant Voice Platform ACTUAL EXAM QUESTIONSExam Dumps Organized by Shahid nazir |
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Exam Number : GE0-803
Exam Name : GCP8-System Consultant Voice Platform
Vendor Name : Genesys
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GE0-803 test Format | GE0-803 Course Contents | GE0-803 Course Outline | GE0-803 test Syllabus | GE0-803 test Objectives
Test Detail:
The Genesys GE0-803 exam, also known as GCP8-System Consultant Voice Platform, is designed to validate the knowledge and skills of individuals in the field of Genesys voice platform implementation and configuration. Here is a detailed overview of the GE0-803 certification, including the number of questions and time, course outline, test objectives, and test syllabus.
Number of Questions and Time:
The GE0-803 certification test typically consists of approximately 80 to 100 multiple-choice and scenario-based questions. The exact number of questions may vary, but the test is designed to thoroughly evaluate the candidate's understanding of Genesys voice platform concepts. The duration of the test is approximately 120 minutes (2 hours).
Course Outline:
The GE0-803 certification course covers a wide range of courses related to Genesys voice platform implementation and configuration. The specific course outline may include the following components:
1. Genesys Voice Platform Overview:
- Introduction to Genesys voice platform architecture
- Understanding voice application development and deployment
- Overview of Genesys voice platform components and features
2. Voice Platform Configuration:
- Configuring voice platform applications and modules
- Understanding call routing and routing strategies
- Voice platform integration with other Genesys components
3. Voice Platform Troubleshooting and Maintenance:
- Monitoring and troubleshooting voice platform applications
- Handling common voice platform issues and errors
- Performing system maintenance and upgrades
4. Voice Platform Security and Compliance:
- Implementing security measures for voice platform components
- Ensuring compliance with industry standards and regulations
- Best practices for securing voice platform applications
Exam Objectives:
The objectives of the GE0-803 certification test are to assess the candidate's knowledge and practical skills in Genesys voice platform implementation and configuration. The specific objectives include:
- Understanding the Genesys voice platform architecture, components, and features.
- Demonstrating proficiency in configuring and deploying voice applications on the Genesys voice platform.
- Troubleshooting and resolving issues related to voice platform applications.
- Implementing security measures and ensuring compliance with industry standards.
Exam Syllabus:
The GE0-803 test syllabus outlines the specific courses and subtopics that will be covered in the exam. The syllabus may include:
- Genesys voice platform architecture and components
- Voice application development and deployment
- Call routing and routing strategies
- Voice platform integration with other Genesys components
- Troubleshooting and maintenance of voice platform applications
- Security and compliance considerations for the voice platform
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How To Pass The ASWB test To Become A Licensed Social WorkerEditorial Note: They earn a commission from partner links on Forbes Advisor. Commissions do not affect their editors' opinions or evaluations. Social work licensing practices vary widely by state. Some states require entry-level and generalist social workers to pass an test and earn licensure. In other states, you only need a license to become a licensed clinical social worker (LCSW) and provide psychotherapy services. In many states, social work licensure at any level requires you to pass an test administered by the Association of Social Work Boards (ASWB). The ASWB test is a nationally recognized test that evaluates your comprehension of human behavior and development. If you’re a social work major or considering pivoting into the human services field, read on to discover how to prepare for, take and pass the ASWB licensure exam—with or without a social work degree. What Is the ASWB Exam?ASWB is a nonprofit organization comprising all of the state social work regulatory boards in the United States and Canada. This body regulates the social work profession and administers the licensure test that evaluates prospective social workers’ ethics and expertise. Passing the ASWB test is the final step to earning a social work license in many states. ASWB offers five test categories—associate, bachelor’s, master’s, advanced generalist and clinical—each tailored to a specific education and experience level. A candidate’s test category determines their title and scope of practice post-licensure. Within a four-hour window, ASWB exam-takers must answer questions concerning: All ASWB test categories contain 170 questions on human development and behavior, but question types may vary among categories. For example, the associate and bachelor’s exams lean more heavily on recall questions than other test categories, which feature larger proportions of reasoning questions. Each test category may lead to a different level of social work licensure depending on your state’s licensing processes. Not all states offer all five categories of the ASWB exam. AssociateThis category offers a licensure pathway for applicants who want to practice social work without earning a four-year degree in the field. In most cases, associate-level social workers can only practice under supervision. A handful of states offer this licensing pathway: South Dakota, Michigan, Ohio, New Hampshire and Massachusetts. Only South Dakota, New Hampshire and Massachusetts require associate-level social workers to pass the associate ASWB exam. Registration for the associate ASWB test category costs $230. Bachelor’sThe ASWB bachelor’s exam, which also costs $230, evaluates your generalist understanding of social work practices and ethics. You must hold a bachelor’s degree in social work from an accredited college to sit for this test category. The bachelor’s category features the same questions as the associate category. Passing the bachelor’s test qualifies you to become a non-clinical baccalaureate social worker. Exact titles vary among states; in Oregon, these professionals are called registered baccalaureate social workers, while North Carolina calls them certified social workers. In most cases, social workers at this level interview clients, manage cases, conduct research and advocate for social justice. Depending on the state, they may only be able to practice autonomously after gaining supervised work experience post-licensure. Master’sThe ASWB master’s category requires a master of social work (MSW) and usually qualifies applicants for the licensed master social worker (LMSW) credential. Again, the exact title may vary by state—Indiana calls these professionals licensed social workers, for example. The master’s-level test tests your foundational understanding of the social work field and evaluates your application of specialized skills gained during their MSW program. Licensees know how to apply advanced practice skills and specialized knowledge in their roles. LMSWs can drive social change and justice for various communities. In some states, they can provide clinical therapy with oversight from an LCSW. The registration fee for this ASWB test category is $230. Advanced Generalist:The advanced generalist category is tailored to prospective LMSWs who aspire to work in macro-level roles. This means working with large populations, such as entire states and countries. 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Clinical social workers practice independently in various settings, including hospitals, schools, psychiatric facilities and social service agencies. Registering for the clinical ASWB test category costs $260. Signing Up for the ASWB Exam Apply for a State LicenseFirst, you must get your state board’s approval to register for the ASWB exam. Approval processes differ depending on the state where you want to practice. Typical requirements vary by state and license level but may include college transcripts, a license application fee and proof of supervised experience, which you can send to the board via email or fax. Some states may also require you to provide fingerprints and undergo a background check. Sign Up for the ASWB ExamOnce you receive approval from your state social work board, you must register for the appropriate ASWB licensure exam, either online, via mail or by fax. Registration costs between $230 and $260, depending on your test category. If your registration is successful, you’ll receive an “authorization to test” email from ASWB. Schedule Your Test with Pearson VUEPearson VUE provides testing centers for licensure applicants nationwide. You can schedule, cancel and reschedule test appointments with Pearson VUE through the testing authorization email. Preparing for the ASWB Exam Understand How the test Is StructuredThe ASWB test is a four-hour, computer-based test comprising 170 multiple-choice questions that test your expertise and decision-making skills as a social worker. Exam questions cover various content areas and competencies you should have covered during your degree program. You may also find knowledge, skills and abilities statements resembling real-life situations that require critical thinking. To pass the licensure exam, you must answer about 100 out of the 150 questions correctly. Take a Practice TestAlthough self-study is necessary to pass professional exams, practice tests can help you prepare better. By taking a mock test, you can identify loopholes in your study plan, learn the testing software, understand your strengths and areas for improvement, and prepare for complex questions. After you register for your exam, ASWB offers a 30-day window to take a practice test for an additional $85. Practice exams exist for all categories except the advanced generalist exam. Other test prep resources offer free practice tests, but ASWB warns against those resources because their content may be misleading. Know What to Expect on Test DayASWB enforces several security measures on test day to ensure a reliable test process. Prepare to present two photo IDs and sign a confidentiality agreement. Pearson VUE test centers are fitted with surveillance tools to detect test malpractice. Exam Center personnel may also walk through the room at intervals. You cannot enter the testing center with personal items, but you will receive erasable note boards, markers and other necessary materials from the Exam Center personnel. You must return the items after the test or risk invalidating your score. The testing equipment should look like a typical computer setup. Test administrators may provide a short on-screen tutorial to help you navigate the software. Decompress After the ExamUpon completing the licensure exam, you’ll receive an unofficial score report at the Exam Center indicating your performance. ASWB will then send the official score report to your state’s social work board two weeks after the exam. Note that your scores cannot be altered at any point, so all you can do is wait for your state board to contact you or go ahead with other state-specific requirements. This may take anywhere from two weeks to a month. If you fail the licensure exam, you can retake it after 90 days. Frequently Asked Questions (FAQs) About the ASWB Exam What does the ASWB test stand for?The ASWB test stands for the Association of Social Work Boards examination. This test determines whether a candidate is fit to practice social work at their desired licensure level. What percentage of people pass the ASWB exam?A recent ASWB report showed that 75.8% of first-time test takers passed the clinical test category in 2021. The master’s and bachelor’s categories had pass rates of 73% and 68.7%, respectively. What is a passing score on the ASWB practice exam?Specific passing score thresholds on the ASWB test may vary with each passing year. ASWB recommends that testers correctly answer 90 to 107 of the graded questions to pass the licensure exam. 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Warum sind Cyberrisiken so schwer greifbar?
Als mehr oder weniger neuartiges Phänomen stellen Cyberrisiken Unternehmen und Versicherer vor besondere Herausforderungen. Nicht nur die neuen Schadenszenarien sind abstrakter oder noch nicht bekannt. Häufig sind immaterielle Werte durch Cyberrisiken in Gefahr. Diese wertvollen Vermögensgegenstände sind schwer bewertbar.
Obwohl die Gefahr durchaus wahrgenommen wird, unterschätzen viele Firmen ihr eigenes Risiko. Dies liegt unter anderem auch an den Veröffentlichungen zu Cyberrisiken. In der Presse finden sich unzählige Berichte von Cyberattacken auf namhafte und große Unternehmen. Den Weg in die Presse finden eben nur die spektakulären Fälle. Die dort genannten Schadenszenarien werden dann für das eigene Unternehmen als unrealistisch eingestuft. Die für die KMU nicht minder gefährlichen Cyberattacken werden nur selten publiziert.
Aufgrund der fehlenden öffentlichen Meldungen von Sicherheitsvorfällen an Sicherheitsbehörden und wegen der fehlenden Presseberichte fällt es schwer, Fakten und Zahlen zur Risikolage zu erheben. Aber ohne diese Grundlage fällt es schwer, in entsprechende Sicherheitsmaßnahmen zu investieren.
Erklärungsleitfaden anhand eines Ursache-Wirkungs-Modells
Häufig nähert man sich dem Thema Cyberrisiko anlass- oder eventbezogen, also wenn sich neue Schadenszenarien wie die weltweite WannaCry-Attacke entwickeln. Häufig wird auch akteursgebunden beleuchtet, wer Angreifer oder Opfer sein kann. Dadurch begrenzt man sich bei dem Thema häufig zu sehr nur auf die Cyberkriminalität. Um dem Thema Cyberrisiko jedoch gerecht zu werden, müssen auch weitere Ursachen hinzugezogen werden.
Mit einer Kategorisierung kann das Thema ganzheitlich und nachvollziehbar strukturiert werden. Ebenso hilft eine solche Kategorisierung dabei, eine Abgrenzung vorzunehmen, für welche Gefahren Versicherungsschutz über eine etwaige Cyberversicherung besteht und für welche nicht.
Die Ursachen sind dabei die Risiken, während finanzielle bzw. nicht finanzielle Verluste die Wirkungen sind. Cyberrisiken werden demnach in zwei Hauptursachen eingeteilt. Auf der einen Seite sind die nicht kriminellen Ursachen und auf der anderen Seite die kriminellen Ursachen zu nennen. Beide Ursachen können dabei in drei Untergruppen unterteilt werden.
Nicht kriminelle Ursachen
Höhere Gewalt
Häufig hat man bei dem Thema Cyberrisiko nur die kriminellen Ursachen vor Augen. Aber auch höhere Gewalt kann zu einem empfindlichen Datenverlust führen oder zumindest die Verfügbarkeit von Daten einschränken, indem Rechenzentren durch Naturkatastrophen wie beispielsweise Überschwemmungen oder Erdbeben zerstört werden. Ebenso sind Stromausfälle denkbar.
Menschliches Versagen/Fehlverhalten
Als Cyberrisiken sind auch unbeabsichtigtes und menschliches Fehlverhalten denkbar. Hierunter könnte das versehentliche Veröffentlichen von sensiblen Informationen fallen. Möglich sind eine falsche Adressierung, Wahl einer falschen Faxnummer oder das Hochladen sensibler Daten auf einen öffentlichen Bereich der Homepage.
Technisches Versagen
Auch Hardwaredefekte können zu einem herben Datenverlust führen. Neben einem Überhitzen von Rechnern sind Kurzschlüsse in Systemtechnik oder sogenannte Headcrashes von Festplatten denkbare Szenarien.
Kriminelle Ursachen
Hackerangriffe
Hackerangriffe oder Cyberattacken sind in der Regel die Szenarien, die die Presse dominieren. Häufig wird von spektakulären Datendiebstählen auf große Firmen oder von weltweiten Angriffen mit sogenannten Kryptotrojanern berichtet. Opfer kann am Ende aber jeder werden. Ziele, Methoden und auch das Interesse sind vielfältig. Neben dem finanziellen Interesse können Hackerangriffe auch zur Spionage oder Sabotage eingesetzt werden. Mögliche Hackermethoden sind unter anderem: Social Engineering, Trojaner, DoS-Attacken oder Viren.
Physischer Angriff
Die Zielsetzung eines physischen Angriffs ist ähnlich dem eines Hackerangriffs. Dabei wird nicht auf die Tools eines Hackerangriffs zurückgegriffen, sondern durch das physische Eindringen in Unternehmensgebäude das Ziel erreicht. Häufig sind es Mitarbeiter, die vertrauliche Informationen stehlen, da sie bereits den notwendigen Zugang zu den Daten besitzen.
Erpressung
Obwohl die Erpressung aufgrund der eingesetzten Methoden auch als Hackerangriff gewertet werden könnte, ergibt eine Differenzierung Sinn. Erpressungsfälle durch Kryptotrojaner sind eines der häufigsten Schadenszenarien für kleinere und mittelständische Unternehmen. Außerdem sind auch Erpressungsfälle denkbar, bei denen sensible Daten gestohlen wurden und ein Lösegeld gefordert wird, damit sie nicht veröffentlicht oder weiterverkauft werden.
Ihre Cyberversicherung sollte zumindet folgende Schäden abdecken:
Cyber-Kosten:
- Soforthilfe und Forensik-Kosten (Kosten der Ursachenermittlung, Benachrichtigungskosten und Callcenter-Leistung)
- Krisenkommunikation / PR-Maßnahmen
- Systemverbesserungen nach einer Cyber-Attacke
- Aufwendungen vor Eintritt des Versicherungsfalls
Cyber-Drittschäden (Haftpflicht):
- Befriedigung oder Abwehr von Ansprüchen Dritter
- Rechtswidrige elektronische Kommunikation
- Ansprüche der E-Payment-Serviceprovider
- Vertragsstrafe wegen der Verletzung von Geheimhaltungspflichten und Datenschutzvereinbarungen
- Vertragliche Schadenersatzansprüche
- Vertragliche Haftpflicht bei Datenverarbeitung durch Dritte
- Rechtsverteidigungskosten
Cyber-Eigenschäden:
- Betriebsunterbrechung
- Betriebsunterbrechung durch Ausfall von Dienstleister (optional)
- Mehrkosten
- Wiederherstellung von Daten (auch Entfernen der Schadsoftware)
- Cyber-Diebstahl: elektronischer Zahlungsverkehr, fehlerhafter Versand von Waren, Telefon-Mehrkosten/erhöhte Nutzungsentgelte
- Cyber-Erpressung
- Entschädigung mit Strafcharakter/Bußgeld
- Ersatz-IT-Hardware
- Cyber-Betrug